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Watford and Hertsmere Wellbeing Team

Colne House, Watford, Hertfordshire, WD18 0JL

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Reviews

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  1. Review titled Poor communication

    Rated 1 star out of 5

    by Anonymous - Posted on 28 June 2024

    I was meant to have a follow up appointment only weeks after my initial assessment. I waited 3/4 months giving the benefit of the doubt of nhs waiting times, but upon calling was told I had not turned up to an appointment and they have been trying to contact me for those 3/4 months through both phones calls and a letter. This was completely inaccurate and very upsetting, the issue is yet to be resolved.

    Visited June 2024

    Report as unsuitable

    Review titled Watford and Hertsmere Wellbeing Team

    Replied on 01 July 2024

    I was sorry to read of your concerns about poor communication. So that we can investigate please contact our Patient Advice and Liaison Service on 01707 253916 or email hpft.pals@nhs.net

    Report as unsuitable

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