Whitegate Drive Health Centre
150 Whitegate Drive, Blackpool, Lancashire, FY3 9ESContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient Practice
Rated 3 stars out of 5
by Chris Wolfenden - Posted on 31 August 2023
I went to this Practice for a Scan of a Lump on my Elbow. When I checked in, initially the Receptionist could not find my Name on her list of appointments for that day. She asked me for my DOB and was able to find me through that information. It turned out, that they had registered the Appointment using my Middle Name rather than my First Name. I was surprised at this as the appointment was made using my First Name - I do not use my Middle Name - and when I asked the Receptionist to Amend the details that the practice held on me, she failed to do so. Other than that, the appointment and Scan were carried out efficiently and respecfully.
Visited August 2023
Review titled Whitegate Drive Health Centre
Replied on 17 October 2023
Thank you for taking the time to leave feedback. If you would like to discuss this further, I would urge you to contact our Patient & Family Relations Team via bfwh.patientrelations@nhs.net / 01253 955588 who will be able to assist you further. Many Thanks
Provided by Care opinion
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2023
The doctor I saw thismorning, was so understanding and helpful. We are very fortunate to have such dedicated doctors. Thank you.
Visited May 2023
Review titled Whitegate Drive Health Centre
Replied on 17 October 2023
Thank you for taking the time to leave feedback. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. Best Wishes
Provided by Care opinion
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Review titled Life saver
Rated 5 stars out of 5
by Christine Quinn - Posted on 31 May 2023
I was visiting St Anne’s and became very unwell quickly with a severe urine infection, a person who came to my aid told me to attend Whitegate. I was so impressed with the treatment and compassionate I received, I was far away from home, scared and in pain but I was seen to quickly and prescribed antibiotics I am so thankful for the care I received
Visited May 2023
Review titled Whitegate Drive Health Centre
Replied on 17 October 2023
Thank you for taking the time to leave feedback. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to make a speedy recovery. Best Wishes
Provided by Care opinion
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Review titled Excellent service..
Rated 5 stars out of 5
by John.. - Posted on 26 March 2023
I took my father-in-law to the Centre following a less than average call with his surgery... From the receptionist to the medic he had a quality of service that was second to none. Friendly and supportive...he is 92.... His issue was resolved without fuss...a test undertaken...and a dressing applied....with follow-up agreed... Thank you....I will have no reservation to use your service again..
Visited March 2023
Whitegate Drive Health Centre has not yet replied.
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Review titled Lottery
Rated 3 stars out of 5
by Paul Lancaster - Posted on 24 February 2023
I was visiting Blackpool looking after my mother. Out of curiosity I took a Blood Pressure test. It was quite high. My GP was 250 miles, away, so I went to this NHS Walk-in centre. I had a short wait, saw a GP and was prescribed BP medication. He advised me that to come back if after 10 days if my BP was still high. 10 days my later BP was still high so I returned. This time I was seen by a nurse. She told me to a local GP and register as a visitor. It was Friday afternoon, which left me with a weekend of worry of having a heart attack or stroke.
Visited February 2023
Whitegate Drive Health Centre has not yet replied.
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Review titled Opening Times
Rated 5 stars out of 5
by MR KENNETH SPEAKMAN - Posted on 27 February 2023
Having searched online for the opening times of Whitegate Drive Health Centre I eventually found out that it is open from 08:00 until 20:00 everyday. So I turned up at 07:30 to wait and be one of the first in the queue. However I was going for an X-Ray, there was a very pleasant lady behind the desk, she informed me that the X-Ray department does not open until 09:00. Why is this information not on the web?
Visited February 2023
Whitegate Drive Health Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2023
I was referred for an X-ray by my GP. Went along to X-ray at Whitegate Drive walk in centre, expecting to be waiting for quite a while. On arrival I was directed to the dedicated X-ray area, where I was immediately booked in. Only a few minutes later I was taken to the X-ray area to change. As soon as I was ready, I was called into the X-ray theatre and the process was completed with a few minutes, by very friendly, polite radiology team. I was on my way less than 20 mins after arriving. Fantastic service, thank you.
Visited February 2023
Review titled Whitegate Drive Health Centre
Replied on 26 May 2023
Thank you for taking the time to leave feedback about our X-ray department at Whitegate Drive. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to feel better soon. Best Wishes
Provided by Care opinion
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Review titled Unbelievable
Rated 5 stars out of 5
by Gaynor Starks - Posted on 31 January 2023
If it hadn't been for the service I received here I wouldn't be able to write this review. Because of the super-efficient knowledge of a certain member of staff my family would be planning my funeral. I contracted sepsis and pneumonia. They worked so fast and I will be eternally grateful. They do a fantastic job and not enough credit is given. Thanks all you do a fantastic job..
Visited January 2023
Review titled Whitegate Drive Health Centre
Replied on 26 May 2023
Thank you for taking the time to leave feedback about our services. Its great for us to hear that you had such a positive experience, we will ensure that your feedback is recorded for our staff to access and see. I hope you continue to make a speedy recovery. Best Wishes
Provided by Care opinion
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Review titled Very prompt attention
Rated 5 stars out of 5
by Robert Taylor - Posted on 08 August 2022
After first seeing the Doctor i was referred to the x-ray department to have my foot x-rayed followed by having blood taken . I am still waiting for the results of these actions.
Visited August 2022
Whitegate Drive Health Centre has not yet replied.
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Review titled excellent service,
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2022
I used this service having fallen on a stone staircase, resulting in damage to my face. your reception expressed concern and informed me that they would try and fast track for treatment they ask me to wait, within 4-5 minutes a doctor called me into his room where he carried out a full medical and mental examination. he then escorted me to a wound dressing station, giving instructions to the two excellent nurses on what dressings to be used. I cannot praise to highly the medical service I was given by the team in the Blackpool w.i.center
Visited July 2022
Whitegate Drive Health Centre has not yet replied.
Information supplied by Blackpool Teaching Hospitals NHS Foundation Trust