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Widnes Urgent Treatment Centre

Oaks Place, Caldwell Road, Widnes, Cheshire, WA8 7GD

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Widnes Urgent Treatment Centre.


Reviews

Displaying 11 to 15 of 15

  1. Review titled Wonderful staff

    Rated 5 stars out of 5

    by Paul Britner - Posted on 23 July 2023

    Had to attend the walk in centre. The lady on reception was lovely. Seen by triage in under 15 minutes and the nurse was very friendly and efficient. Saw another nurse and she was brilliant too. Very impressed. Thank you.

    Visited July 2023

    Report as unsuitable

    Widnes Urgent Treatment Centre has not yet replied.


  2. Review titled Excellent staff

    Rated 4 stars out of 5

    by Anthony Allen - Posted on 09 July 2023

    All of the staff were very efficient from the receptionist to the nursing staff, very nice people and showed concern for my injury from the outset. I won't name you individually but you know who you are! 😏. Thanks again for all your help, it was much appreciated 👍

    Visited July 2023

    Report as unsuitable

    Widnes Urgent Treatment Centre has not yet replied.


  3. Review titled Excellent Service

    Rated 5 stars out of 5

    by Phil - Posted on 26 April 2023

    Attended this morning, within 20 minutes saw a nurse and confirmed I would need to see a doctor. Waited an hour and received a full examination to be told I got Strep a. Excellent from the lovely lady in reception to the nurse and GP to the ladies in the pharmacy. Thankyou and keep up the good work as much appreciated 👍

    Visited April 2023

    Report as unsuitable

    Widnes Urgent Treatment Centre has not yet replied.


  4. Review titled huge wait with poor communication

    Rated 2 stars out of 5

    by Anonymous - Posted on 17 January 2023

    triaged and xrayed within 15 minutes of arrival- then waited 5 hours in pain to be seen, and was then informed that I had a fracture and required treatment. No communication regarding the delay and no prioritisation of someone in pain with a fracture-

    Visited November 2022

    Report as unsuitable

    Widnes Urgent Treatment Centre has not yet replied.


  5. Review titled Awful triage

    Rated 1 star out of 5

    by Anonymous - Posted on 17 November 2022

    Attended with a pain in foot. Arrival wait was 2 hours. Waited for nearly 5.5 hours (after seeing triage after 15 mins of arrival) to ask for an update on wait times I was called to triage again to see clinic lead who advised that I had completely wasted 5 hours of my life as there was nothing they could do for me and I needed to see my GP for referrals to treatment. Triage nurse should have told me this 5 hours ago and I wouldn’t have waited with my young child in hope for some relief to my pain. Another older woman was left waiting 5 hours to leave with a boot on due to sprain.

    Visited November 2022

    Report as unsuitable

    Widnes Urgent Treatment Centre has not yet replied.




Information supplied by Bridgewater Community Healthcare NHS Foundation Trust