Wye Surgery
Oxenturn Road, Wye, Ashford, Kent, TN25 5AYContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Wye Surgery.
Reviews
-
Review titled poor response
Rated 1 star out of 5
by Anonymous - Posted on 20 July 2023
Completed an e consult hoping for a call but received an email. Who ever responded missed the point completely and simply restated what I already knew. The question I needed an answer to was not addressed. I felt dismissed.
Visited July 2023
Wye Surgery has not yet replied.
-
Review titled unable to speak to a Doctor
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
I rang at 8.00 to request a call back- to be told that there were no bookable slots - due to people booking on line I could not speak to a Doctor until the following Wednesday -4 working days away!!!! - so she said I could book on line or use the e-consult . I have already used E-consult for this issue and do not need to answer all the same questions again. So they are now saying that to speak to a Doctor then you have to know days in advance that you will be unwell!!!
Visited June 2023
Wye Surgery has not yet replied.
-
Review titled Disappointing service
Rated 1 star out of 5
by Anonymous - Posted on 16 March 2023
Despite spending time to complete an eConsult between 7am and 8am and time consuming, the call back was never achieved and were told to complete another eConsult again. Try to talk to a doctor is impossible because people cannot bypass the secretaries to book a call back on the phone. Patient Access or NHS app as indicated on Wye Surgery Website, have no booking slots available. Patients are left to themselves. Wye surgery is collapsing!
Visited March 2023
Wye Surgery has not yet replied.
Information supplied by Physiological Measurements Ltd