Acocks Green Dental Practice
Unit 2, 1078 Warwick Road, Acocks Green, Birmingham, Birmingham, West Midlands, B27 6BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling Customer Service
Rated 1 star out of 5
by Julie - Posted on 17 May 2024
Extremely arrogant and condescending manager who demands money before treatment even begins. Tired and shabby waiting room and surgeries, visible dust and smeared glass. I know it’s hard to find an NHS practice but the standards should be higher than this. Only good points were a very nice girl on reception who I initially encountered and there was hand sanitizer provided.
Visited May 2024
Acocks Green Dental Practice has not yet replied.
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Review titled Worst dental practice ever
Rated 1 star out of 5
by Anonymous - Posted on 05 June 2024
was mocked by both dentist and his helper after a recent appointment i left the room and heard them comment about me, constantly cancelling appointments with no explanation, waiting room is disgusting considering the amount they charge for treatments they should be able to decorate, reception staff are so abrupt and rude the list could go on and on
Visited May 2024
Acocks Green Dental Practice has not yet replied.
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Review titled Manner with patient appalling.
Rated 2 stars out of 5
by Anonymous - Posted on 18 April 2024
The dental treatment I received was fine and I have no complaints about it, but I certainly did not appreciate being spoken to by the dentist I had as if I was a naughty child, including that I’ve been lazy and in their words needed to be “told off” to get me into better brushing habits. It’s this kind of scolding that puts people off going to the dentist. There are ways of encouraging people to improve their routine to avoid more treatments in future without making them feel humiliated and small. I will note that I’ve had excellent and friendly appointments with different dentists there in the past, so I’m hoping this is a one off.
Visited April 2024
Acocks Green Dental Practice has not yet replied.