Aycliffe Dental Surgery
49 Maidstone Road, Paddock Wood, Tonbridge, Kent, TN12 6DGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent dentists
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
I have had to go for a filling. When I called the receptionist was very helpful to give me an appointment. I had the filling but had an infection and was fitted in with an appointment within 24 hours. I was given antibiotics and x ray taken by my dentist . It showed infection in root. My dentist explained the 2 options 1. To root canal or 2. an extraction. I booked for a root canal and i was abit worried but was to ease. Great dentist.
Visited October 2024
Review titled Aycliffe Dental Surgery
Replied on 11 October 2024
Thank you for taking the time to post your comments. I am pleased to hear your treatment has gone well, even though people dread the words root canal treatment. Due to modern techniques and good local anaesthetics this treatement is now very succesful and is a way of saving a restorable tooth. Many thanks for posting a review and we look forward to seeing you again in the future.
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Review titled Happy with my routine check up
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2024
I am extremely happy with my Dentist and the staff who served me today. However, although I undertsand the staff need a lunch break, the building was locked from 1-2pm, therefore anybody arriving before 2pm (an unaware of the closure) had to wait outside (possibly in all weathers), when there is a sizeable waiting room. Surley excellent customer care would result in customers being aloud to wait inside?
Visited September 2024
Review titled Aycliffe Dental Surgery
Replied on 27 September 2024
Thank you for taking a time to post a review. I note your comments, which will be discussed at our monthly meeting as we are always looking for ways to constantly improve our service. We look forward to seeing you again in the future.
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Review titled Perfect practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2024
When call =polite friendly and helpful When there = v clean up to date welcoming When with the dentist and nurse = welcoming friendly professional caring reassuring knowledgable and above all they give one time and listen with smiley faces so approachable ……in a word just great Thankyou you to you all ps I am talking about a dentist practice not a hair salon !!!!!
Visited July 2024
Review titled Aycliffe Dental Surgery
Replied on 11 October 2024
Thank you for posting a review. It is great to hear we are meeting your expectations and hope we will continue to do so in the future. All comments are shared at monthly meetings and it is encouraging to read a review like yours, so thank you. We look forward to seeing you again.
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Review titled Friendly, thorough and caring
Rated 5 stars out of 5
by Suzanne Benson - Posted on 11 July 2024
Our family of five busted this week on Wednesday for a late evening check up appointments and were impressed with the service offered at this dentist. The Receptionist was friendly, the Dentist and his assistant were polite and thorough. We cannot recommend this dentist enough. They have always been on time and when we have needed emergency treatment they have been exemplary. We are so grateful to have them and can’t fault the staff or the cleanliness of the building.
Visited July 2024
Review titled Aycliffe Dental Surgery
Replied on 12 July 2024
Hi Suzanne, Thank you for leaving a positve review and we are pleased we were able to, once again, be of service to you all. Regular visits and prevention are always high on our agenda but if anyone ever has need of an urgent care appointment we are here six days a week. All reviews are shared with the whole team and is is motivating to know we are meeting our patients requirements. We look forward to seeing you all again.
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Review titled Friendly practice
Rated 5 stars out of 5
by Gemma Miller - Posted on 15 May 2024
Again yesterday my family and I were met with a warm reception from the lady in reception and the dentist and nurse were friendly. Thr dentist explained clearly his plan with my daughters on going treatment. Always a very clean surgery.
Visited May 2024
Review titled Aycliffe Dental Surgery
Replied on 21 May 2024
Hi Gemma, Thank you for taking the time to post your comments as these may help others looking for a dental service in the area. I am pleased to hear all is going smoothly with your daughters treatment, and if you have any suggestions the team are always looking for ways to make each persons visit less stressful.
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Review titled Perfect
Rated 5 stars out of 5
by Diana Istrati - Posted on 20 May 2024
I was with my girls today, they felt well and safe, the staff very kind and caring. They worked carefully and accurately. Thank you
Visited May 2024
Review titled Aycliffe Dental Surgery
Replied on 21 May 2024
Thank you Diana for taking the time to post your comments on our dental practice. We share all comments at our monthly meeting and a review such as your is very motivating for the team. We look forward to seeing you again in the future.
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Review titled Great dental practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2024
Excellent staff, reception, dental nurses and dentists. Make you feel at ease. Lovely and clean. No waiting. Good booking system. Had a cracked tooth. Within 10 minutes was all sorted
Visited April 2024
Review titled Aycliffe Dental Surgery
Replied on 07 May 2024
Thank you for taking the time to leave a review of our practice. These are all shared with team members at our monthly meetings and any suggestions are always welcome. We look forward to seeing you again sometime.
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Review titled always on time treatment explained
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
Only a check up seen on time offered and accepted descaling next appointment offered and accepted a check up in 6 months
Visited April 2024
Review titled Aycliffe Dental Surgery
Replied on 19 April 2024
We always appreciate comments on our service. Thank you for taking the time to post a review, we appreciate it.
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Review titled Difficult Filling, but an excellent dentist.
Rated 5 stars out of 5
by Derek Lidington - Posted on 09 March 2024
Just prior to my recent planned dental review I had chipped the top of a lower front tooth, which was filled as part of the review. The available filling base was extremely small and the filling failed after around one week. A new appointment was organised for three weeks later (NHS service only seems to be available on a Friday at this practice). I attended this appointment, explained the situation, received an apology, the dentist then specified a different bonding agent, refilled the tooth and, to date, it retains the new profile and seems to be working well. Many thanks to my excellent and understanding practice!
Visited March 2024
Review titled Aycliffe Dental Surgery
Replied on 22 March 2024
Thank you for your comments which we share with the whole team as they are valuable feedback. I am pleased to hear your treatment has now been successful and can only apologise for the delay as we are incredible busy and your dentist only works with us on a Friday. If you need to be seen on a different day do speak with the practice manager as I am sure this can be accommodated.
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Review titled Excellent Dentist
Rated 5 stars out of 5
by Peter Scott - Posted on 14 March 2024
The premises was clean and tidy, parking was easy, staff were friendly and welcoming. Dentist and dentists assistant were friendly and very professional.
Visited March 2024
Review titled Aycliffe Dental Surgery
Replied on 22 March 2024
Dear Peter, Thank you for your encouraging review of our service. If there is ever anything that we can do to improve there is a comments box at reception. Once again thank you for taking the time to post your comments and we look forward to seeing you again in the future.