B & R Dental Care
2 Marsh End, Howden, Yorkshire(East Riding), DN14 7DFContact details and opening times
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Reviews
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Review titled NHS Patient List
Rated 1 star out of 5
by Anonymous - Posted on 04 September 2023
I phoned the dentist this morning to make an appointment as I am having trouble with a back tooth, to be informed that I am no longer on their patient list. I was sent an email in March 2021, and as they did not receive a reply and two years have lapsed I have been removed from the patient list. I did not receive the said email, which I explained, I was just told they had sent it and they could not prove that I had not received it. I was then told, they have thousands of patients and can’t chase everybody. So after being a patient of this practice for well over 20 years I have been removed for not replying to an email that I did not receive, I think this is harsh and quite disgusting, not bothered at all that I had a problem. I have since made an appointment at a private dental practice where I will get my toothache sorted out. It seems that I am not the only person that this has happened to at this dental practice.
Visited August 2023
B & R Dental Care has not yet replied.