Bassett Dental Practice
21 Burgess Road, Highfield, Southampton, Hants, SO16 7APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice and staff
Rated 5 stars out of 5
by Jason - Posted on 04 July 2023
After my private dentist retired,I have used a few NHS practices which have been appalling,but with this practice it's been superb,all the staff and treatments have been top rate,can't thank them enough,I just hope that they all stay with the practice
Visited March 2023
Review titled Bassett Dental Practice
Replied on 20 July 2023
Dear Jason Thanks so much for a lovely review! I'm so pleased we've been able to restore your faith in NHS dentistry. Louise (Practice Manager)
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Jade frawley - Posted on 24 January 2023
I was mortified at the thought of going to the dentist, due to a horrifying experience. Today I had treatment done and they were lovely, calming and caring. Would highly recommend
Visited January 2023
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear Jade Thank you for your comments - I'm so pleased to hear you had a much more positive experience, and thank you for your recommendation. Kind regards Louise (practice manager)
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Review titled Brilliant service from reception through to treatment
Rated 5 stars out of 5
by Rob Jenkins - Posted on 19 January 2023
This is an excellent practice from not only the welcome from the brilliant reception team through to the treatment (whether nhs or private) - I had two implants which took several visits - excellent each time even when I had some pain from the initial implant - they saw me and helped resolve the problem very quickly - just a superb dental practice!
Visited January 2023
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear Rob Thank you so much for your great comments! The whole team will love to hear them at our next meeting. Kind regards Louise (practice manager)
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Review titled Professional friendly practice
Rated 5 stars out of 5
by lyndis - Posted on 23 November 2022
Never had any problems always feel i have had a good experience, dentist and hygenist always talk through and explain what they are going to do never feel rushed and in a lovely relaxed setting
Visited November 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear Lyndis Thank you so much for your feedback. Its great to hear you had a calm, relaxing experience. Kind regards Louise (practice manager)
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Review titled Staff very good.
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2022
Every time I visit I'm always treated well, everything is explained and the staff are very friendly.
Visited November 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear patient Thank you for your feedback. Your comments will be shared with the team at our next meeting. Kind regards Louise (practice manager)
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2022
Very friendly and accommodating reception staff. Very friendly and knowledgable dentist. The practice is modern , clean and I overall had a great experience.
Visited November 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear patient Thank you for your feedback. Your lovely comments about the team will be shared at our next meeting. Kind regards Louise (practice manager)
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Review titled Great Dental Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2022
Everyone here is very friendly yet professional. I've always been a very nervous patient but not anymore. The dentist and hygienist take time to explain things and to put you at ease. I would recommend this practice to anyone.
Visited October 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear patient Thank you for your feedback - its lovely to hear that we have helped ease your nerves! Kind regards Louise (practice manager)
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Review titled Great friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2022
Every body is so friendly polite and very helpful put you at ease get appointment very fast have lots of information about lots of treatments always been a little nervous at the dentist but felt so at ease
Visited October 2022
Review titled Bassett Dental Practice
Replied on 24 April 2023
Dear patient Thank you for your feedback. We do our best to make sure patients are well informed about the treatment they are having. Its lovely to hear you felt at ease. Kind regards Louise (practice manager)
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2022
As always, Bassett Dental were comprehensive and competent in the treatment they provided. When I have needed a filling, the process was painless and effective.
Visited October 2022
Review titled Bassett Dental Practice
Replied on 14 October 2022
Dear patient Thank you for taking the time to leave your review. I'm glad we were able to help you and that your experience was painless - our team always do their best to ensure a comfortable visit. Your comments will be shared with the team at our next meeting. Louise (Practice Manager)
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Review titled Great practice
Rated 5 stars out of 5
by Mary Glennie - Posted on 05 October 2022
Always being very well looked after even during Covid . Staff very friendly and go out of their way to treat my dental problems quickly and efficiently, pleasure to visit the surgery.
Visited October 2022
Review titled Bassett Dental Practice
Replied on 14 October 2022
Dear Mary Thank you so much for your review. Its really lovely to hear about your experiences of the practice and our team, and I'm so pleased to hear you feel well looked after. Louise (Practice Manager)