Bedwell Dental Practice
62 Bedwell Crescent, Stevenage, Herts, SG1 1LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very rude staff
Rated 1 star out of 5
by Anonymous - Posted on 02 September 2024
Reception staff are very rude. Treat reception like a social club on their phones talking very loud to each other. Very rude when i asked how long my appointment will be after waiting half an hour. Would not recommend to anyone
Visited September 2024
Bedwell Dental Practice has not yet replied.
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Review titled World Class Customer Service & Staff
Rated 5 stars out of 5
by Richard - Posted on 16 June 2024
Wow! Excellent service from the receptionist who was friendly and put us at ease during our Sunday emergency appointment. The dentist and her assistant were fantastic and friendly which really helped my daughter relax. Thank You
Visited June 2024
Bedwell Dental Practice has not yet replied.
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Review titled recomend
Rated 5 stars out of 5
by janice lawless - Posted on 11 February 2024
i was seen at this dentist as an emergency on a Sunday morning after contacting 111. i cannot thank them enough, i’m a nervous patient and i have never been put more at ease. the dentist was extremely kind and explained everything. i would recommend this practice.
Visited February 2024
Bedwell Dental Practice has not yet replied.
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Review titled Super experience
Rated 5 stars out of 5
by Natalie Gilliver - Posted on 11 February 2024
Dr Patel and her staff are so helpful, professional, really made my son feel at ease and answered any questions he had about his procedure. They most certainly go that extra mile. My son was referred as an emergency patient via 111. He has been in agony with sleepless nights for two evenings. He is very pleased that he can finally know that his tooth is on the mend and that the pain is going to reduce. Thank you so much, Dr Patel.
Visited January 2024
Bedwell Dental Practice has not yet replied.
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Review titled experiance was a delight
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
I attended yesterday 11.01.24 via 111 nhs emergency appointment, i just wanted to say what a pleasure it was attending the clinic! the receptionist lady was such a delight!! she was so kind, Reassuring and very welcoming! The clinic was exceptionally clean throughout and the whole experiance was a delight! It was playing on my mind and i needed to give credit where credit is due! many thanks again!
Visited January 2024
Bedwell Dental Practice has not yet replied.
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Review titled Awful service
Rated 1 star out of 5
by Shannon - Posted on 05 October 2023
Absolutely disgusted, last year I had a nerve dying in my tooth, I was literally screaming and crying in constant pain. Had a appointment with a dentist who said the nerve was not dying and sent me home went back for another appointment with same dentist was seen for second opinion by her colleague they both dident have a clue. Then they told me that the nerve is dying causing the pain (this was quite obvious). I was told they can’t do anything I would have to book an appointment to be seen another day so they can do a root canal or extract the tooth and literally told me to leave what a disgrace. I had no choice to get second option from a professional dentist service, I went to another local dentist who booked me in for a second opinion but stated they could not do anything as it was a 10 minute urgent slot. When I went the the dentist sat and said I am not prepared to leave you in the pain and started a root canal process which was so kind considering I’m not even there patient. How can a practice surgery who I’m not even a patient with do this however my own dentist just fobbed me off. So today I have called as my wisdom tooth is causing me unbearable pain and once again they can’t do anything for me not even a urgent appointment this time. Absolutely ridiculous, I’m crying in pain and ask for a urgent appointment to come to now as I cannot cope any longer and the response is no not now, or today. Manager had no sympathy or intentions to help today.
Visited October 2023
Bedwell Dental Practice has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 27 October 2023
I recently saw the dental therapist for quite a lot of white fillings and deep cleaning. I hadn’t visited a dentist for many years and was very self conscious of my teeth. They had a lot of holes and dark patches and I was embarrassed but she was so kind and friendly. She went out of her way to help me and when I looked in the mirror after I almost cried with happiness. It was like I had been given a makeover. I no longer cover my mouth when I talk and can smile in photos. Thank u so much. Also, the availability and short waiting time of appointments was great with pretty much every Tues and Thurs with lots of choice. Highly recommend.
Visited September 2023
Bedwell Dental Practice has not yet replied.
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Review titled Wonderful staff!
Rated 5 stars out of 5
by Elizabeth Weston - Posted on 30 July 2023
I was in severe pain with what I thought was a cracked back tooth. I contacted 111 and was given an appointment the next day, which was a Sunday. I was seen straight away, had X-rays taken, and it was discovered that I had decay underneath the existing filling. The filling was removed and a temporary one put in. I was very impressed with the whole experience! 10/10
Visited July 2023
Bedwell Dental Practice has not yet replied.
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Review titled Excellent customer service
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2023
Brilliant standards of care and preventative support and advice. All staff I have experienced are professional and a credit to the NHS . Thanks so much and would really recommend this practice to anyone
Visited June 2023
Bedwell Dental Practice has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Jade Ebsworth - Posted on 15 May 2023
came for a emergency appointment and was seen straight away. Very kind and gentle with me, made me feel at ease. Highly recommend will definitely be coming back more for check ups!
Visited May 2023
Bedwell Dental Practice has not yet replied.