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Bedwell Dental Practice

62 Bedwell Crescent, Stevenage, Herts, SG1 1LX

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Reviews

Displaying 1 to 10 of 14

  1. Review titled Very Good Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 October 2024

    I needed to see a dentist urgently on a Saturday and was referred to this practice using NHS 111. I had an abcess on my gums that was extremely painful. I have nothing but praise for the efficient and polite way that I was dealt with by the people I saw. From the Receptionist to the Dentist they were very helpful and I would not hesitate in recommending this practice to anyone needing a Dentist.

    Visited October 2024

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  2. Review titled First Class

    Rated 5 stars out of 5

    by Anonymous - Posted on 21 October 2024

    I was referred to this practice by NHS 111 for an urgent dental problem and within 1.5 hours of calling I was given a same-day appointment within two hours. The reception staff were polite and professional. I did not have to wait, and the dental practitioners were equally welcoming and professional. They explained my problem and answered all the questions I asked. I'm now pain-free and thoroughly satisfied with the level of service. Thank you very much, Bedwell team.

    Visited October 2024

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  3. Review titled Very rude staff

    Rated 1 star out of 5

    by Anonymous - Posted on 02 September 2024

    Reception staff are very rude. Treat reception like a social club on their phones talking very loud to each other. Very rude when i asked how long my appointment will be after waiting half an hour. Would not recommend to anyone

    Visited September 2024

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  4. Review titled Amazing emergency dentist for child

    Rated 5 stars out of 5

    by Natalie - Posted on 15 September 2024

    Unfortunately my three year old needed an emergency appointment today and the dentist, dental nurse and receptionist couldn't have been more amazing with her. The dentist got down to her level and made her feel comfortable, showed her the equipment and chatted to her in such a lovely way before we sat down. He also gave us lots of reassurance. They made a lovely effort with stickers and letting her know they'd email the tooth fairy. Thank you so much!

    Visited September 2024

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  5. Review titled World Class Customer Service & Staff

    Rated 5 stars out of 5

    by Richard - Posted on 16 June 2024

    Wow! Excellent service from the receptionist who was friendly and put us at ease during our Sunday emergency appointment. The dentist and her assistant were fantastic and friendly which really helped my daughter relax. Thank You

    Visited June 2024

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  6. Review titled recomend

    Rated 5 stars out of 5

    by janice lawless - Posted on 11 February 2024

    i was seen at this dentist as an emergency on a Sunday morning after contacting 111. i cannot thank them enough, i’m a nervous patient and i have never been put more at ease. the dentist was extremely kind and explained everything. i would recommend this practice.

    Visited February 2024

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  7. Review titled Super experience

    Rated 5 stars out of 5

    by Natalie Gilliver - Posted on 11 February 2024

    Dr Patel and her staff are so helpful, professional, really made my son feel at ease and answered any questions he had about his procedure. They most certainly go that extra mile. My son was referred as an emergency patient via 111. He has been in agony with sleepless nights for two evenings. He is very pleased that he can finally know that his tooth is on the mend and that the pain is going to reduce. Thank you so much, Dr Patel.

    Visited January 2024

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  8. Review titled experiance was a delight

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 January 2024

    I attended yesterday 11.01.24 via 111 nhs emergency appointment, i just wanted to say what a pleasure it was attending the clinic! the receptionist lady was such a delight!! she was so kind, Reassuring and very welcoming! The clinic was exceptionally clean throughout and the whole experiance was a delight! It was playing on my mind and i needed to give credit where credit is due! many thanks again!

    Visited January 2024

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  9. Review titled Awful service

    Rated 1 star out of 5

    by Shannon - Posted on 05 October 2023

    Absolutely disgusted, last year I had a nerve dying in my tooth, I was literally screaming and crying in constant pain. Had a appointment with a dentist who said the nerve was not dying and sent me home went back for another appointment with same dentist was seen for second opinion by her colleague they both dident have a clue. Then they told me that the nerve is dying causing the pain (this was quite obvious). I was told they can’t do anything I would have to book an appointment to be seen another day so they can do a root canal or extract the tooth and literally told me to leave what a disgrace. I had no choice to get second option from a professional dentist service, I went to another local dentist who booked me in for a second opinion but stated they could not do anything as it was a 10 minute urgent slot. When I went the the dentist sat and said I am not prepared to leave you in the pain and started a root canal process which was so kind considering I’m not even there patient. How can a practice surgery who I’m not even a patient with do this however my own dentist just fobbed me off. So today I have called as my wisdom tooth is causing me unbearable pain and once again they can’t do anything for me not even a urgent appointment this time. Absolutely ridiculous, I’m crying in pain and ask for a urgent appointment to come to now as I cannot cope any longer and the response is no not now, or today. Manager had no sympathy or intentions to help today.

    Visited October 2023

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  10. Review titled Thank you

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 October 2023

    I recently saw the dental therapist for quite a lot of white fillings and deep cleaning. I hadn’t visited a dentist for many years and was very self conscious of my teeth. They had a lot of holes and dark patches and I was embarrassed but she was so kind and friendly. She went out of her way to help me and when I looked in the mirror after I almost cried with happiness. It was like I had been given a makeover. I no longer cover my mouth when I talk and can smile in photos. Thank u so much. Also, the availability and short waiting time of appointments was great with pretty much every Tues and Thurs with lots of choice. Highly recommend.

    Visited September 2023

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