BIP Dental Ltd
The Fabulous Smile Company Kingston, 31 Tolworth Broadway, Surbiton, Surrey, KT6 7DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service & rude staff
Rated 1 star out of 5
by Leigh Moody - Posted on 27 February 2025
This has to be the worst NHS provider in the UK. We have had our appointments changed by them with less than 24 hours' notice on numerous occasions and were told it is our problem if we cannot accommodate the request. The final straw today was my son's school bus arrived home 15 minutes late and phoned ahead to say we might be a few minutes late. The receptionist told us that the dentist is running late themselves but we need to rebook.... When I asked why it would be problem the answer was the Dentist is allowed to run later buy we must be in the clinic on time. if I ran my business let I would be forced to close. We cannot move to another practice as we are mid-treatment.
Visited February 2025
BIP Dental Ltd has not yet replied.
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Review titled Good practice but you can't get hold of them
Rated 2 stars out of 5
by Andy - Posted on 16 March 2024
My daughter has had orthodontic work here. The outcome is good but not perfect. However, it's impossible to make contact with them by phone or email - they do not reply to either. You need to visit the actual site to speak to someone or to make / change an appointment.
Visited March 2024
BIP Dental Ltd has not yet replied.