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Braces and Faces Dental Centre

142 Penn Road, Penn, Wolverhampton, West Midlands, WV3 0DZ

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Reviews

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  1. Review titled Recent Experience

    Rated 1 star out of 5

    by Del - Posted on 09 May 2023

    My appointment for April was cancelled without any contact to inform. I only knew when I arrived for the appointment and I was told a letter was sent to inform me. I never received any letter, so I asked the receptionist to confirm the address the letter was sent to, only to realise the address saved under my child’s details was a different address. When I showed my concern of why that happened, the receptionist showed no remorse and was being rude instead. She then asked me if I would like her to change the address, obviously she shouldn’t have asked me that because they wrongly using someone address as my child’s and the way to resolve it was to correct it. Not a good experience

    Visited May 2023

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