Braces and Faces Dental Centre
142 Penn Road, Penn, Wolverhampton, West Midlands, WV3 0DZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Recent Experience
Rated 1 star out of 5
by Del - Posted on 09 May 2023
My appointment for April was cancelled without any contact to inform. I only knew when I arrived for the appointment and I was told a letter was sent to inform me. I never received any letter, so I asked the receptionist to confirm the address the letter was sent to, only to realise the address saved under my child’s details was a different address. When I showed my concern of why that happened, the receptionist showed no remorse and was being rude instead. She then asked me if I would like her to change the address, obviously she shouldn’t have asked me that because they wrongly using someone address as my child’s and the way to resolve it was to correct it. Not a good experience
Visited May 2023
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Braces and Faces Dental Centre has not yet replied.
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Review titled Brace consultation
Rated 1 star out of 5
by Anonymous - Posted on 02 March 2023
You said my daughter quakidued for braces on the NHS and said tge waiting time was 2 years. When i chased it you then said it was 4 years which she would then be 19 poor service poor communication only care if people pay privately
Visited March 2023
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Braces and Faces Dental Centre has not yet replied.
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Review titled Was told would be contacted about treatment
Rated 1 star out of 5
by Rai K - Posted on 02 March 2023
Hello i had my appointment with you lot about 18months ago and have not heard anything from you since you did say that my treatment would start on next appointment but have not heard anything since
Visited March 2023
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Braces and Faces Dental Centre has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Jane B - Posted on 03 March 2023
I was really pleased with the care and treatment my son received. His treatment was during COVID, and staff were really professional, thank you very much!
Visited March 2023
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Review titled Braces and Faces Dental Centre
Replied on 06 March 2023
Thank you so much Jane for this great review
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Review titled Orthodontics/Braces
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2023
I have recently had my braces removed and I am absolutely delighted with the results. My teeth look amazing. Thank you to the wonderful team at Braces and Faces who are always so friendly and professional and do a fantastic job. I would highly recommend this practice to anyone. Thank you again.
Visited March 2023
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Review titled Braces and Faces Dental Centre
Replied on 13 March 2023
Thank you for taking the time to leave such a lovely review.
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