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Bradley Stoke Dental Practice

The Willow Brook Centre, Savages Wood Road, Bristol, BS32 8EF

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Appointments

    Rated 4 stars out of 5

    by Anonymous - Posted on 24 June 2024

    I have belonged to this practice for at least 15 yrs, never had a problem getting an appointment. Until now. I have been cancelled 3 times between 2023 and 2024, I am not unhappy with the staff I understand that since covid everything has changed, But I can’t help thinking that as an NHS patient over the age of 70!im being bumped , But the good news is I do have an appointment now for July so watch this space , hopefully it will happen, for now it’s only 3 stars from me

    Visited June 2024

    Report as unsuitable

    Review titled Bradley Stoke Dental Practice

    Replied on 10 July 2024

    We are sorry to hear that you are unhappy with wait time for an NHS appointment. Unfortunately, NHS appointments are in extremely high demand at the moment and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our NHS appointment capacity. Kind regards, mydentist Patient Support Team

    Report as unsuitable


  2. Review titled The service is good when you can get an appointment

    Rated 4 stars out of 5

    by Tom Goss - Posted on 09 July 2023

    My front tooth came out i wrong the practice and the date they gave me for an appointment was January 2024, 6 months away I thought that they made a mistake but know that was the right date I think that they are going all private

    Visited July 2023

    Report as unsuitable

    Review titled Bradley Stoke Dental Practice

    Replied on 10 July 2023

    Dear Patient, We are sorry to hear that you are unhappy with the time it takes to get an appointment at our practice. I would like to apologise for any inconvenience this may have caused you. Unfortunately, appointments are in extremely high demand at the moment and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our appointment availability and see our patients as soon as possible. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable