Broad Walk Dental Practice
3 Grosvenor Mansions, Broad Walk, Buxton, SK17 6JHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Broad Walk Dental Practice.
Reviews
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Review titled Exellent Practice
Rated 5 stars out of 5
by Christopher - Posted on 26 July 2024
I've had a great experience at the practice, all of the staff are extraordinarily friendly, and i had a great chat with my dentist and his dental assistant, so much so i look forward to going next time!
Visited July 2024
Review titled Broad Walk Dental Practice
Replied on 26 July 2024
Thank you for your 5 star review, Christopher We love to hear when patients have positive experiences at the practice. I will ensure the entire team know how great you thought they were during your visit. We look forward to continuing to provide you with quality care. Kind Regards Bethan Practice Manager Broad Walk Dental
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Kathy Cable - Posted on 19 April 2024
I can't say enough about the friendliness from everyone and the the treatment was brilliant - I never thought I would visit a Dentist and not be nervous and I did - thank you
Visited April 2024
Review titled Broad Walk Dental Practice
Replied on 09 May 2024
Thank you for your 5 star review. We enjoy reading positive feedback from our patients and we are so glad to hear you were not nervous during your visit to us. We look forward to continuing to provide you with quality care. Kind Regards Bethan Practice Manager Broad Walk Dental
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Review titled Recommended practice
Rated 5 stars out of 5
by Peter Rush - Posted on 24 April 2024
I just attended a regular check up. Apart from a quick polish, there was nothing to do this time, testament to the dedication and great work from this practice and staff.
Visited March 2024
Review titled Broad Walk Dental Practice
Replied on 09 May 2024
Thank you for your 5 star review. We enjoy reading positive feedback from our patients after their visits to the practice. We look forward to continuing to provide you with quality care. Kind Regards Bethan Practice Manager Broad Walk Dental
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Review titled First class professionals
Rated 5 stars out of 5
by Anonymous - Posted on 04 May 2023
Very well run surgery with professional approach at all levels. In your first visit your mouth is quickly but throughly examined including X-ray and scan (you stand and it moves round your head), then a treatment plan is presented, booked in, and costs explained. Very impressed by them.
Visited May 2023
Review titled Broad Walk Dental Practice
Replied on 18 May 2023
Thank you for taking the time to leave a 5* review. Here at Broad Walk Dental, the whole team works very hard to try and make sure that all patients have a pleasant experience. We look forward to continuing to provide you with quality care. Many Thanks Broad Walk Dental
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Review titled Great service, professional staff.
Rated 5 stars out of 5
by Atalia Feroleto - Posted on 17 April 2023
I have visited the dental practice twice recently for both myself and my children. I found the receptionists on the desk to be very professional and approachable, they try their best to accommodate everyone's preferences for appointments which is a challenge. I have been able to get emergency appointments on the day on two occasions when required which was a great help. The dentist I received treatment from had excellent communication skills and was obviously very knowledable within her role ensuring that she provided the best treatment. She also provided good advice on after care etc. I would recommend this dental practice to both friends and family.
Visited April 2023
Review titled Broad Walk Dental Practice
Replied on 18 May 2023
Thank you for your positive feedback. All of the staff here at Broad Walk Dental strive to provide the best service we can. It is always great to hear feedback from patients. We look forward to continuing to provide you with quality care. Many Thanks Broad Walk Dental
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Review titled Best practice
Rated 5 stars out of 5
by Elizabeth Elvin - Posted on 05 January 2023
From entering the dentist surgery to leaving. Top class service. Well looked after. Dental care top class. All staff polite and helpful
Visited January 2023
Review titled Broad Walk Dental Practice
Replied on 06 January 2023
Thank you for your feedback. We are all glad to hear about your positive experience at the practice and we look forward to continuing to provide you with quality care. Many Thanks Bethan Practice Manager Broad Walk Dental
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Review titled Great Practice
Rated 5 stars out of 5
by Philippa Heath - Posted on 05 January 2023
The staff are always very welcoming and friendly. They are efficient and helpful and patient. Clean and tidy.waiting area with plenty of seating.
Visited January 2023
Review titled Broad Walk Dental Practice
Replied on 05 January 2023
Thank you for your feedback. The staff at the practice work hard to ensure a positive experience. We look forward to continuing to provide you with quality care. Many thanks Bethan Practice Manager Broad Walk Dental
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Review titled Brief and poor treatment
Rated 1 star out of 5
by Mark Ellison - Posted on 19 December 2022
I booked a 30 minute scale and polish appointment, where I was rushed through the hurried and brutal scaling, with an incredibly brief polishing and little interaction, it was like they were trying to rush through to get a break. I was not even given a professional flossing. The whole 30 minute appointment lasted less than 12 minutes from walking in until walking out. The receptionist was blunt and rude.
Visited December 2022
Review titled Broad Walk Dental Practice
Replied on 04 January 2023
Thank you for your feedback. We are sorry to hear you were not completely happy after visiting us at the practice. When an appointment for a scale and polish is requested by a patient without a clinical recommendation from a dentist, this is booked on a private basis and 30 minutes is the shortest appointment length we offer. It is not possible for a clinician to know the length of time required before attending depending on the amount of scaling necessary, and sometimes patients do not require as much scaling as others. When the treatment is recommended by a dentist following an examination, the appropriate amount of time can be determined more easily. We apologise that you felt rushed through for the staff to get a break. We can assure you this was not the case at all and we definitely do not want patients to feel this way. Flossing is unfortunately not something the hygiene therapist would perform on a patient. I am sorry you thought the receptionist was blunt and rude, this will be discussed at our practice meeting this month. If you would like to discuss this further, I would be happy to arrange a suitable time to do so. Many Thanks Bethan Practice Manager Broad Walk Dental