Buckshaw Village Dental Practice
Buckshaw Village Health Centre, Unity Place, Chorley, Lancashire, PR7 7HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointment cancelled in favour of private patients (again)
Rated 1 star out of 5
by Anonymous - Posted on 09 July 2024
Had an appointment, advised I needed a follow up appointment a couple of days later that I booked and paid for only to be told that my appointment was being cancelled and moved 2 weeks back to make way for a private patient. Not the first time this has happened. Disgusting that NHS patients are treated so poorly.
Visited July 2024
Review titled Buckshaw Village Dental Practice
Replied on 22 July 2024
I am sorry to hear that you are unhappy with the service provided to you by our practice. Please accept my apologies that your appointment was cancelled at late notice and for the inconvenience caused. Although we work hard to honour our appointments, there may be occasions where, due to circumstances often outside of our control, we may regrettably have to cancel some appointments We understand that this will be frustrating. Private appointments are offered outside of our NHS contract and therefore would not impact on our NHS appointments, if you would like to discuss this further please contact the practice manager who will be happy to explain the current situation. Kind Regards mydentist Patient Support Team
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Review titled Excellent Practice
Rated 5 stars out of 5
by Mrs Travis - Posted on 15 May 2024
Visited this practice today with my Granddaughter. Very professional Staff who were Kind, caring, considerate, reassuring and very welcoming. Everything was explained in detail and nothing was too much trouble. Would not hesitate to recommend.
Visited May 2024
Review titled Buckshaw Village Dental Practice
Replied on 23 May 2024
Dear Mrs Travis, Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Lisa Inns - Patient Services
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Review titled Excellent service
Rated 5 stars out of 5
by Stuart Thornley - Posted on 16 April 2023
Dental practitioners are all highly professional and treat patients with care and attention as well as offering expertise and advice.
Visited April 2023
Review titled Buckshaw Village Dental Practice
Replied on 20 April 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2023
I'm an elderly, very nervous, patient and have received the best of care and patience that anyone could ask for!
Visited April 2023
Review titled Buckshaw Village Dental Practice
Replied on 16 May 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Best dentist I've had
Rated 5 stars out of 5
by Danny - Posted on 03 March 2023
Staff very polite and helpful, appointments easy to get wether they be routine or emergency. My actual dentist is very informative and understanding. All in all a great dentist to be registered with
Visited March 2023
Review titled Buckshaw Village Dental Practice
Replied on 20 April 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fantastic practice
Rated 5 stars out of 5
by Carol Hughes - Posted on 15 January 2023
I am never nervous about visiting the dentist as the whole experience is always friendly and professional. All the staff are welcoming and the dentist is warm and friendly while putting you at ease.
Visited January 2023
Review titled Buckshaw Village Dental Practice
Replied on 08 March 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent Dentist
Rated 5 stars out of 5
by Jan Duncan - Posted on 19 December 2022
The dentist and dental nurse were both welcoming and friendly. They were efficient and reassuring and very thorough. I don’t usually like going to the dentist but I came out of my appointment feeling like I had had a very positive experience and I am looking forward to my next check up in 6 months. That has never happened before.
Visited December 2022
Review titled Buckshaw Village Dental Practice
Replied on 20 December 2022
Dear Jan Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Nice, friendly staff
Rated 5 stars out of 5
by Paul - Posted on 13 November 2022
Really friendly staff there,Non painful treatment,No problem returning every year for check ups or treatment, miles too many daily reminder text messages though.Bombarded for a week.
Visited November 2022
Review titled Buckshaw Village Dental Practice
Replied on 15 November 2022
Dear Paul, This is wonderful to hear. Thank you for sharing your experience with us. I would like to apologize for reminder text messages. These are delivered through a server which is automated. Kind Regards Georgina Smith - {my}dentist Patient Services