Bupa Dental Care, Loughborough
91 Ashby Road, Loughborough, Leicestershire, LE11 3ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment and care
Rated 5 stars out of 5
by Deborah R - Posted on 04 October 2024
Everything was first class and very professional. I am a very nervous patient, but I had full confidence in the dentist and his clinical team. The sedation and dental treatment were excellent, and very clearly explained. The support team helped me to relax and completely put me at ease. The customer care was exemplary - a team member even rang me the next day to check on my recovery. I have never experienced that before. First rate, in all respects.
Visited October 2024
Bupa Dental Care, Loughborough has not yet replied.
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Review titled Good Service
Rated 4 stars out of 5
by John - Posted on 12 June 2024
I lost a filling, phoning the practice I got an appointment for the next day. The filling was replaced and I am ok now
Visited June 2024
Bupa Dental Care, Loughborough has not yet replied.
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Review titled Re-assuring care
Rated 3 stars out of 5
by Keith - Posted on 09 March 2024
Warmly professional attitude of dentist and clinical staff along with efficient and friendly reception team always enables me to relax. (It was actually less relaxing to write a review than it was to attend as a patient!
Visited March 2024
Bupa Dental Care, Loughborough has not yet replied.
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Review titled Avoid.
Rated 1 star out of 5
by Abbie - Posted on 03 October 2024
I received negligent dental care from this practice. Was passed around different dentists so he could focus on more profitable private work. Was also given unnecessary and poor fillings and failed to do root canal when it was necessary. Plus much more. Avoid this practice at all costs.
Visited October 2023
Bupa Dental Care, Loughborough has not yet replied.
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Review titled Painless extraction
Rated 5 stars out of 5
by Andrew Wright - Posted on 27 September 2023
A tooth had fractured high in the gum, and needed to be extracted. There were two small pieces of tooth left after the tooth was removed. The dental surgeon gave me five injections, dug out the pieces, and put in three stitches. When the injections wore off, I had no pain or discomfort whatsoever. Excelllent!
Visited September 2023
Bupa Dental Care, Loughborough has not yet replied.
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Review titled Perfect Experience
Rated 5 stars out of 5
by David Walker - Posted on 29 August 2023
Had an appointment with the Hygienist and it was great. I followed her advice from my last visit, and it paid of. No more inflammation and just a little bleeding from my gums. This visit, just as good as the last: painless, well informed and not worried about going again.
Visited August 2023
Bupa Dental Care, Loughborough has not yet replied.
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Review titled a number of fillings
Rated 4 stars out of 5
by Anonymous - Posted on 29 June 2023
I arrived in ample time and was dealt with quickly, no complaints about treatment except that it seemed quite expensive. However, prior to my attendance, I was, and there is no other term, constantly nagged by e-mail. text etc to ensure my attendance, surely you must have an alternative, sucg as taking a deposit, most irritatating!
Visited June 2023
Review titled Bupa Dental Care, Loughborough
Replied on 03 July 2023
Hi, we’re pleased to read your positive feedback but sorry to read your other comments. If you would like to call Lisa at the practice, she is happy to discuss this with you to find a solution together. Many thanks, Anneka
Provided by Yext
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Review titled Refuses to see NHS patient even cancer patients
Rated 1 star out of 5
by Joseph Kirk-Macaulay - Posted on 15 June 2023
Following having cancer twice I am now reliant upon special fluoride toothpaste which can only be prescribed by a dentist. I have had this for a number of years from the practice, but since the end of last year I have been refused appointments as I am over 18 and they don't have the budget to see me. The receptionist i spoke to was lovely but they could only offer me a private appointment which means i would need to pay £14 per tube of toothpaste, I use 1 a month so looking at a significant cost. without the toothpaste i risk tooth decay and significant further complications due to having chemo-radiotherapy on the area and significant damage to my salivary glands.
Visited June 2023
Bupa Dental Care, Loughborough has not yet replied.
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Review titled Great Appointment
Rated 4 stars out of 5
by Dave W - Posted on 09 June 2023
Having had a pleasant visit with the Dentist, I was advised to see the Hygienist. Got an appointment the next day. Although I am apprehensive about Hygienists (has been painful in the past), this visit was great, no pain, very little bleeding, great advice, not what I expected. Got to go back in 3 month's (wished I'd looked after my teeth), but won't be as anxious as before.
Visited June 2023
Review titled Bupa Dental Care, Loughborough
Replied on 20 June 2023
Hi Dave Thank you for taking the time to leave us this lovely review, i am delighted to hear that you had a great visit to us. We look forward to seeing you in 3 months! Many thanks Anneka
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