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Bupa Dental Care, York Lawrence Street

105-107 Lawrence Street, Hull Road, York, Yorkshire, YO10 3EF

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Bupa Dental Care, York Lawrence Street.


Reviews

Displaying 1 to 3 of 3

  1. Review titled Cancels appointments for dentist holiday

    Rated 1 star out of 5

    by Anonymous - Posted on 28 June 2024

    My appointment has been cancelled last minute due to the dentist being on annual leave. This is a private practice that has no consideration to their patients. No other company would book a patient in whilst the dentist is on annual leave, it is ridiculous. People arrange their lives around these appointments just for the practice to cancel last minute because of dentist annual leave. I am not the first person to have this happen to them!

    Visited June 2024

    Report as unsuitable

    Bupa Dental Care, York Lawrence Street has not yet replied.


  2. Review titled Cancelled x3!

    Rated 1 star out of 5

    by Jeff - Posted on 25 March 2024

    I am an NHS patient who over 2 years ago was told "your dentist has left so your appointment is cancelled, we will contact you to make a new appointment soon". Months later I was contacted only to be told the next appointment I could make (I am restricted to school holidays) was 9 months away. I confirmed the appointment and happily turned up months later to be told I had not appointment - computer error (no real apology)! New appointment made for 2 months later in next school holiday. Appointment cancelled the day before because the dentist is "on holiday". Poor! I would have been struck off the NHS list if I had done this.

    Visited March 2024

    Report as unsuitable

    Bupa Dental Care, York Lawrence Street has not yet replied.


  3. Review titled Excellent Service

    Rated 5 stars out of 5

    by Nicholas Pearson - Posted on 03 May 2023

    I had a dental emergency involving the loss of a crown. The practice team was able to remedy this with a minimum of fuss and delay. An excellent experience which is much appreciated. Thank you Nick Pearson

    Visited May 2023

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    Review titled Bupa Dental Care, York Lawrence Street

    Replied on 16 May 2023

    Its great to hear about your experience at York Lawrence Street. Thank you Nicholas.

    Report as unsuitable

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