Bupa Dental Care, York Lawrence Street
105-107 Lawrence Street, Hull Road, York, Yorkshire, YO10 3EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cancels appointments for dentist holiday
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2024
My appointment has been cancelled last minute due to the dentist being on annual leave. This is a private practice that has no consideration to their patients. No other company would book a patient in whilst the dentist is on annual leave, it is ridiculous. People arrange their lives around these appointments just for the practice to cancel last minute because of dentist annual leave. I am not the first person to have this happen to them!
Visited June 2024
Bupa Dental Care, York Lawrence Street has not yet replied.
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Review titled Cancelled x3!
Rated 1 star out of 5
by Jeff - Posted on 25 March 2024
I am an NHS patient who over 2 years ago was told "your dentist has left so your appointment is cancelled, we will contact you to make a new appointment soon". Months later I was contacted only to be told the next appointment I could make (I am restricted to school holidays) was 9 months away. I confirmed the appointment and happily turned up months later to be told I had not appointment - computer error (no real apology)! New appointment made for 2 months later in next school holiday. Appointment cancelled the day before because the dentist is "on holiday". Poor! I would have been struck off the NHS list if I had done this.
Visited March 2024
Bupa Dental Care, York Lawrence Street has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Nicholas Pearson - Posted on 03 May 2023
I had a dental emergency involving the loss of a crown. The practice team was able to remedy this with a minimum of fuss and delay. An excellent experience which is much appreciated. Thank you Nick Pearson
Visited May 2023
Review titled Bupa Dental Care, York Lawrence Street
Replied on 16 May 2023
Its great to hear about your experience at York Lawrence Street. Thank you Nicholas.
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