City Smile
37-39 Mare Street, London, E8 4RPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about City Smile.
Reviews
-
Review titled Great Practice - But they are not transparent with prices
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2025
I came in to a dentist for the first time, I looked up on nhs Dental care near me and I payed for a check up (band 1) under nhs prices and during my check up they recommended a hygienist which private care. They did not let me know. So I assumed that I would be in Band 1 or Band 2 of NHS dental care. I ended up paying a total of 100 pound for something as simple as a cleaning and check up which should have been band 1. I called to see why they charged me so much, and surprise! Only after the treatment did they tell me "hygienist is always private you can check our treatment policy" very convenient. This is my health, if I am recommended a hygienist after a check up of course I will need to take it, it sad that they capitalise off of that! Among those negative points I will say. The facility is great. I had really good treatment, and if you are rich and don't care about money please be my guest. But I can't afford to be losing so much money unexpectedly. And they are not transparent about what we have to pay beforehand. And yes health comes first ... but what about when you can't afford this?
Visited February 2025
City Smile has not yet replied.