Clapham South Dental Centre
Clapham South Dental Centre, 15 Balham Hill, London, SW12 9DYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not so good this time
Rated 3 stars out of 5
by Anonymous - Posted on 05 March 2023
Dental hygiene appt - in the most uncomfortable chair ever, which left me with severe back ache making it difficult to walk home. Chair was in the room towards the end of the corridor from reception on the right - have never had this problem before. Hygienist said chair on the other side of corridor was much better - so this could be the easiest complaint ever to resolve! Not my usual hygienist this time and sadly not such a good experience - did not inspire me with confidence, and it was not a good experience. Maybe a trainee?
Visited March 2023
Review titled Clapham South Dental Centre
Replied on 25 October 2023
Dear Patient, Thank you for leaving your feedback. We are sorry to learn you are unhappy following your appointment. We apologise for any inconvenience to you and would welcome the opportunity to look into your individua concerns and provide a personalised response to you directly. Please contact the practice manager at the practice at your earliest convenience. Many thanks, The Dental Team.
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Review titled Great Service
Rated 5 stars out of 5
by Steve - Posted on 29 March 2023
Moved to this practice recently and have had a check-up and hygienist appointment. Both experiences were excellent. No waiting, very friendly and communicative during the appointments. So pleased we are close to this practice and wish I'd moved earlier!
Visited March 2023
Review titled Clapham South Dental Centre
Replied on 30 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Good dental practice
Rated 4 stars out of 5
by JOHN RIDLER - Posted on 30 March 2023
Was given an appointment on a Sunday, which is convenient as I didn't need to take time off work. The appointment was with an hygienist and he was very good as he gave advice on mouth hygiene as well as cleaning my teeth.
Visited March 2023
Review titled Clapham South Dental Centre
Replied on 04 May 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2023
I was able to get the appointment fairly quickly for the consultation. The receptionists were very polite and incredibly kind. I had the procedure done on the first consultation, the dentist was incredibly efficient and had good bedside manners. I then had an appointment with the hygienist who was very helpful and explained the procedure.
Visited February 2023
Review titled Clapham South Dental Centre
Replied on 15 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Overpriced
Rated 2 stars out of 5
by Anonymous - Posted on 16 February 2023
I booked my daughter in with the Hygenist for a 'Mega' clean (Gold), which cost £75, thinking that they would spend at least 30 minutes in doing this phenomenal clean, especially at this price and as she's been experiencing sore bleeding gums for a while. It was on a Saturday at 5.30, not realising they closed at 6pm. We arrived at 5.20 but the hygenist didn't come and get her until 5.35. So, I thought they'd keep her until at least 6.05. However, the staff started putting shutters down at 5.45 and switching things off in preparation for darting off at 6pm on the dot! My daughter then returned to me at 5.50, giving the hygenist time to clear up and leave at 6. This meant that for £75 my daughter received a 15 minutes 'Mega' clean. This seemed rushed to me! When looking in her mouth later there were areas which would have benefited from another 15 minutes. This means they literally charged me £5 a minute! I feel if it takes less time then they should charge accordingly. It wasn't long ago I paid £50 for up to an hour!
Visited February 2023
Review titled Clapham South Dental Centre
Replied on 03 May 2023
Dear Patient, We are sorry to learn you are unhappy with our service and apologise for any inconvenience. So that we can provide you with a personalise response, we would ask you to kindly contact the practice manager at your earliest convenience so we can look into your individual appointment. Many thanks, The Dental Team.
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Review titled Great Practice
Rated 5 stars out of 5
by Elizabeth Burton - Posted on 16 February 2023
The Receptionist was friendly and helpful arranging the appointment (which I had to change) Today's appointment was with the Hygienist. He wa professional and gave me some useful advice. I have been using this practice for 20 years and am very pleased with the service I have received.
Visited February 2023
Review titled Clapham South Dental Centre
Replied on 15 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
It might take a while to get an appointment for a check up or hygienist, as the practice is very busy, but when you do go, they are normally on time and very quick at checking teeth and doing any work that needs doing. The welcome is friendly, the waiting and consulting rooms are spotless.
Visited February 2023
Review titled Clapham South Dental Centre
Replied on 15 March 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Good People
Rated 5 stars out of 5
by Angelo Z - Posted on 06 February 2023
The dentist I was with is very knowledgeable and accommodating, is discussing with you the treatment what to do and the costs, all of this in advance. If you want to change things he does so as required. There might be a downside which is, as they are good, they are hugely busy with waiting list on certain days of up to 2/3 months
Visited January 2023
Review titled Clapham South Dental Centre
Replied on 07 February 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Great job of calming me before my tooth extraction
Rated 4 stars out of 5
by Harriet - Posted on 01 February 2023
The dentist was calm and talked me through everything. He knew I was fearful and made it easier for me.
Visited January 2023
Review titled Clapham South Dental Centre
Replied on 06 February 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Brilliant practice - couldn’t fault it!
Rated 5 stars out of 5
by Robyn - Posted on 30 January 2023
First time going to this dentist & couldn’t have had a better experience. The Dentist & Dental Nurse were super friendly & I knew I was in good hands. They explained everything very well & have great advice in response to my worries / concerns about my teeth. Could recommend them enough!
Visited January 2023
Review titled Clapham South Dental Centre
Replied on 06 February 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.