Clarendon Dental Spa
Clarendon Dental Spa, 9 Woodhouse Square, Leeds, LS3 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Recent Experience
Rated 1 star out of 5
by Maleehah M - Posted on 10 August 2023
I came for a consultation and the dental receptionist wasn’t there so i was told to wait and someone will come to me . i sat for over an hour and then went to the reception and was told i missed my appointment due to not checking in . however, i have never been to this clinic before and wasn’t told to wait for the receptionist to come so i can check in. I then missed my appointment and had to rebook in three weeks due to not being given the right information to start with.
Visited August 2023
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Review titled Recent Experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
The patience of the dentist and dental nurse. Both were very caring of my son and explained each step of the process during treatments
Visited August 2023
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Review titled Recent Experience
Rated 5 stars out of 5
by Annie-rose T - Posted on 09 August 2023
Such wonderful staff dealing with my daughters phobia and anxiety. I'm not sure where we would be without this service. We are so grateful
Visited August 2023
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Review titled Recent Experience
Rated 5 stars out of 5
by Sinead A - Posted on 04 August 2023
The team were amazing , they made my son feel So comfortable, and they’ve done a brilliant job fixing his tooth . We’re so grateful . Thanks again
Visited July 2023
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Review titled Recent Experience
Rated 5 stars out of 5
by Simon B - Posted on 30 June 2023
Both ladies that saw Neve were EXCEPTIONAL in every way - their personalities and attitudes stood out, both very knowledgeable, kind and friendly too..
Visited June 2023
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Review titled No communication
Rated 1 star out of 5
by J Baxter - Posted on 19 June 2023
The practice burned down in June 2021, so they have been outsourcing dental care for private patients throughout Leeds while their original practice is presumably rebuilt. During this time NHS practice has been suspended, apart from urgent care (Which takes place all over West Yorkshire). There has been no communication from the practice in relation to the issues they have been having for both private and NHS patients. I called them in November 2022 to book an appointment and was told to call back in December, as this was when they expected to reopen. I have just called back today (June 2023) and they have advised that they are not expecting to start performing NHS routine appointments for another 12 months (June 2024) and to contact another dentist. Seems like they are trying to diminish their NHS list with a view to getting rid and just becoming a private practice. With the presumably intentional lack of communication to 'run down the clock' so they can remove people from their NHS patient list.
Visited June 2023
Clarendon Dental Spa has not yet replied.
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Review titled Poor service and no longer providing NHS care
Rated 1 star out of 5
by Andrew - Posted on 03 May 2023
I have been a patient here for about 10 years and received a call today to book a hygienist appointment. I enquired when my last check-up was (they usually let me know when a check-up is due) and as it was in 2020 I asked to book. I was told that I would need to find another NHS dentist if I wanted a check-up as they are only taking private patients. I asked how long it was going to be for and they could not give me a time scale. I can book as private but it will be over double the cost. As they were advising me to find another NHS dentist (are there any NHS dentists in this country anymore?) I suspect that they won't be taking NHS patients for a long time. As a long term patient of theirs, it would have been nice to have been informed of this change in policy rather than finding out when they call me to try book me privately. I will find another private dentist closer to home until they continue to provide NHS care (If ever they do).
Visited May 2023
Clarendon Dental Spa has not yet replied.
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Review titled Formerly great, now terrible
Rated 1 star out of 5
by MHM - Posted on 24 March 2023
My last appointment was almost 2 years ago and I had an appointment booked last September. Clarendon’s cancelled this appointment and asked me to call to arrange a new one where I was told to call back in 2 months as they are only treating emergency and pain appointments. Every 2 months since then I have been fobbed off with the same excuse only to be told today that the management are now asking the reception to advise patients to find another dentist as they won’t be able to see routine appointments for at least another year. Appalling service.
Visited March 2023
Clarendon Dental Spa has not yet replied.
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Review titled We’re brilliant now after covid terrible
Rated 1 star out of 5
by Anonymous - Posted on 07 March 2023
Went to this dentist as ideal for working in city centre, seems since convos all they care about is Private patients as have just tried booking my check up and been told “we are no longer taking bookings for check ups only if you are in pain and we are looking to ask patients to find another dentist!” Really nice to only be notified of this when trying to book a check up on NHS.
Visited March 2023
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Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 13 February 2023
I have been an NHS customer for 7 years with Clarendon. Due to Covid I have not been receiving reminders for appointments. My last appointment was 1 year ago. I phoned up to make an appointment for a check up only to be told ‘we a scaling down, you won’t be seen for a year and we recommend you go somewhere else’ My beef is not with the fact that there are no NHS dentists. My beef is how I have been left in the dark. A simple text or letter of warning in advance would be nice.
Visited February 2023
Clarendon Dental Spa has not yet replied.