Clyde Terrace, Spennymoor
5 Clyde Terrace, Spennymoor, Co Durham, Durham, DL16 7SEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dentist or bank
Rated 2 stars out of 5
by Anonymous - Posted on 23 January 2025
More interested in money for treatment even when one is unsure as what which benefits they receive instead of helping they just babble on about money…. No real advice given………. Hope paying customers receive better treatment otherwise nhs patients seem to be looked down on….one of the worst receptionist are really no help and not friendly at all one lady though was lovely and a good help making you feel as respected as everyone else…. I have an appointment again in couple of weeks with hygienist I will leave follow up review one had that appointment hopefully all will go well
Visited January 2025
Review titled Clyde Terrace, Spennymoor
Replied on 24 January 2025
Good morning, Anon. We are sorry to hear you did not receive a positive experience at your recent visit. If you would like to contact the practice, I would be more than happy to discuss your experience personally with you. If you wish to remain anonymous then perhaps, I can explain under your review. We treat all patients with respect at Dental Avenue whether they are fee paying NHS or exempt. It is the individual’s responsibility to confirm their current exemption; by not doing so they may receive a penalty charge from NHS England. The reception team at Dental Avenue can only advise this information to you. Julie Pickard Practice Manager
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Review titled Fantastic treatment
Rated 5 stars out of 5
by Owen - Posted on 11 April 2024
I received a clean & a filling the team put me at ease and were very professional. Probably the best experience I have had at the dentists. Thank you.
Visited April 2024
Review titled Clyde Terrace, Spennymoor
Replied on 15 April 2024
Many thanks Owen for your kind review, we strive to offer the best experience and patient journey here at Dental Avenue. Your lovely feedback will be shared with the team. regards Julie Pickard Practice Manager.
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Review titled Fantastic
Rated 5 stars out of 5
by Michelle sear - Posted on 30 April 2024
I can not fault the staff , polite professional very understanding patient and caring , make me feel at ease clean surroundings thank you all
Visited April 2024
Review titled Clyde Terrace, Spennymoor
Replied on 01 May 2024
Thank you Michelle for your fabulous review. I will pass on your kind words to the rest of our lovely team here at Dental Avenue. Kind regards Julie Pickard Practice Manager
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Review titled Amazing practice
Rated 5 stars out of 5
by Russell Bruce - Posted on 05 December 2023
Very professional and friendly staff right from initially speaking to the receptionist through to having work completed by the dental practitioner, helped me at very short notice, very knowledgeable and talked me through the whole process and put me at ease immediately, I highly recommend this dental practice.
Visited December 2023
Review titled Clyde Terrace, Spennymoor
Replied on 07 December 2023
Hello Mr Bruce, Thank you for your kind comments, we at Dental Avenue try our best to put all patients at ease whilst offering the best service. Your review is very much appreciated. Kind regards Dental Avenue
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Review titled Excellent service
Rated 5 stars out of 5
by Tasha - Posted on 02 September 2023
The staff were amazing and put me at ease. They swiftly sorted my toothache and I’m now registered with an amazing dental practice.
Visited September 2023
Review titled Clyde Terrace, Spennymoor
Replied on 29 September 2023
Hello Tasha, Thank you very much for your lovely review. We at Dental Avenue are trying to do our best to keep patients at ease and give the best treatment. your review is very much appreciated. Kindest regards Dental Avenue