Croft House Dental Surgery
Croft House, High Street, Maltby, S66 8LHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Croft House Dental Surgery.
Reviews
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2024
It was my first time visiting a dental practice. I came due to gum problem. It was an emergency appointment as my gum was bleeding. They did check and do some cleaning and advised me what to do to prevent this from happening again. They had booked me for full check up, xray and filling too. Staffs are very reassuring and very professional. They always inform you what they are doing and make sure you are comfortable and not be in pain.
Visited June 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear patient, Thank you for taking the time to write this review. We understand that a patient's first time at a dental practice can be daunting. As a team of professionals, we are happy that we have been able to help and provide you with comfort and reassurance during procedures. Thank you again for your lovely feedback; we will pass this on to the rest of the team. Practice Owner, Croft House Dental Surgery
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Review titled Super service
Rated 5 stars out of 5
by DAVID DYE - Posted on 16 May 2024
Just been to see the Dentist, on walking through the door the staff greeted me friendly with a smile and polite . The Dentist explained everything to me and why I needed an xray . Very thorough, gives good advice and techniques on how to brush
Visited May 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear David, Your feedback is greatly appreciated. We ensure that all of our staff are competent, and trained to accommodate every patient's needs. Hospitality poses as the standard of our surgery as we are in a caring profession and we are elated that you find our service to be above expectations. Practice Owner, Croft House Dental Surgery
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Review titled Practice
Rated 5 stars out of 5
by Gail Robinson - Posted on 29 April 2024
Very tentative. They listened to me and took time and considered my needs. Always explaining what was happening.
Visited April 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear Gail, Thank you for your review. Listening to patients and acting accordingly is an important skill that is highly valued in our practice. The level of expertise that our dentists demonstrate allows us to properly give our patients clarity, and this is something that we take great joy in. Practice Owner, Croft House Dental Surgery
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Review titled Amazing practice
Rated 5 stars out of 5
by Karen - Posted on 30 April 2024
Always explain s what's happening Always asking are you ok Very polite the lady on reception. Then dentist The dental nurse The waiting area is nice Very welcoming I had a tooth removed
Visited April 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear Karen, Your review is very much appreciated. Patient care is our highest priority and our staff work with this goal in mind. We make sure that our environment is calming to patients as we are aware how difficult some procedures may be for you to experience. Practice Owner, Croft House Dental Surgery
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2024
Pleasant dentist and nurse who carried out examination without fuss and explained what were alternatives. Left consultation happy with experience.
Visited April 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear patient, We are happy that your experience in visiting our practice has been amazing. We take our job very seriously and make sure that all of our patients in our care feel satisfied. A range of options are always given at our practice, so that patients can get the best possible treatment for them. Practice Owner, Croft House Dental Surgery
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2024
The receptionist was very friendly and helpful when I arrived and was happy to help with my questions. The dentist was very informative about oral care at my check up.
Visited April 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear patient, Your feedback is greatly acknowledged. It is in our staff's nature, as in the caring profession, to be able to provide exemplary service for the welfare of our patients. Thank you very much for addressing the performance of our staff. We will pass this on to the team. Practice Owner, Croft House Dental Surgery
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Review titled Very good practice
Rated 5 stars out of 5
by sheila bielby - Posted on 07 March 2024
Everyone very welcoming, friendly and efficient. Very clean premises and no waiting too long in fact I went in on time.
Visited March 2024
Review titled Croft House Dental Surgery
Replied on 08 March 2024
Dear Sheila Thank you so much for taking the time to leave a review of our dental practice. I am glad to hear that everyone was welcoming, friendly and efficient. I am glad you wasn't waiting too long. I will pass on your lovely comments to the rest of the team. We look forward to welcoming you to any future appointments. Kindest regards Rosie Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
Overtime my fear of dental visits has lessened& the reason being; friendly receptionist & not too long waiting to go in to the dentist who always explained what she was going to do.
Visited March 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear patient, Thank you for leaving us with a positive review. We are glad that we were able to alleviate your fear and worry associated with dental visits through providing a high standard of care. We take great pride in making sure appointments are on time and our staff are competent in dealing with issues that are commonly faced by our patients. I will pass on your lovely feedback to the rest of the team. Kind regards, Croft House Dental Surgery
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Review titled Always proffesional
Rated 5 stars out of 5
by Mark Wheelhouse - Posted on 08 March 2024
As usual everything happened as it should from booking my appointment to recieving my treatment. New dentist this time but same standard of treatment. Had to complete the on line info this time but was easy enough to do, even for me. The woman in front if me in the queue at reception was being rather difficult and rude but the receptionist dealt with her in a very calming proffesional manner and sorted out the issue. Very impressed.
Visited March 2024
Review titled Croft House Dental Surgery
Replied on 08 March 2024
Dear Mark Thank you so much for taking the time to leave a review of our practice. I am very glad to hear that everything happened as it should. I must thank you for completing the online portal, as you witnessed reception have been having a lot of push back from individuals not wanting to comply. So anyone who completes the portal we are eternally grateful. I am glad the receptionist was able to deal with the individual in a calm manner. I will pass on your lovely comments to the rest of the team in the next practice meeting. We look forward to welcoming you to any future appointments. Kindest regards Rosie Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Adele dowdall - Posted on 18 March 2024
Had a check up & deep clean due to ongoing issue with gum disease. Advice given on inter-dental brushes & tufty brushes, where they are available & sizes to use to get the best benefit. Thorough & informative. All staff friendly & courteous. Options were explained clearly. Appointments made promptly & systems are efficiently reminding patients of appointments to minimise non-attendance & late cancellations.
Visited March 2024
Review titled Croft House Dental Surgery
Replied on 07 July 2024
Dear Adele, We are grateful for your patronage and the lovely review. We appreciate the compliment to our staff; we pride in being able to respond to patients accordingly. As a professional dental surgery, we make sure that all our team are highly trained and work efficiently to the best of their ability. Thank you very much, Croft House Dental Surgery