Dale Road Dental Clinic
Dale Road Dental Clinic, 44 Dale Road, Shirley, Southampton, SO16 6QLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Return visit
Rated 4 stars out of 5
by Jannie - Posted on 05 June 2024
Had to return today due to a new unforeseen problem. Only had to wait a day before being given an appointment. Polite reception and a lovely professional dental therapist who explained problem to me and talked over an action plan. Thank you to the staff .
Visited June 2024
Dale Road Dental Clinic has not yet replied.
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Review titled Completely inexperienced with Neuro diversity
Rated 1 star out of 5
by Parent with autistic child - Posted on 24 April 2024
My autistic son was left completely traumatised by seeing this dentist at Station Plaza. There was no interest in knowing what sensory or auditory issues he had, even when I tried to explain what language to use etc. The anaesthetist was the worst, misogynistic, rude, refusal to accept any responsibility for his behaviour or try and change his approach to calm and reassure my son. The more I asked him to slow down and listen, the more passive aggressive he became. Thanks guys……. You seriously need to review your people skills, understanding of autism and find a more sensitive and compassionate anaesthetist….
Visited April 2024
Dale Road Dental Clinic has not yet replied.
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Review titled Filling
Rated 4 stars out of 5
by Jannie - Posted on 09 April 2024
Dentist himself went over and beyond his job role in helping me today. He carried out a white filling in a professional manner. I am disabled so he helped me as much as he was able thank you. I have however e mailed the practice regarding the costing of my treatment which is a different issue. On the whole the dentist was professional and the staff polite. Thank you. Reading other reviews we our Lucky to have a NHS dentist so thank you to all
Visited April 2024
Dale Road Dental Clinic has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Bryant - Posted on 11 April 2024
Had to have emergancy filling, was told to contact my dentist to have correct filling out in, which I did. When i arrived I was told that the emergancy filling was fine and that it does not need taking out!! Was told to make appointment for hygenist, which i did. Well surprise surprise the emergancy filling fell out. The hygenist said the obvious - you need to get this filled. I made appointment and specifically stated for a filling as it has fallen out. Arrived at my apointment to be told why do you need a filling? Who told you you need a filling? I tried to call you to cancel ( i have no missed calls or texts) we can not do filling our equipment is broke you need to make another appointment. Funny how they used the same number and the text came straight through to my phone. Wasted my time twice now, as not even seen an actual dentist and have still have 2/3rd of my back tooth missing with sharp edges. The only good thing was the hygenist appointment. He was really nice and professional.
Visited April 2024
Dale Road Dental Clinic has not yet replied.
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Review titled Total Failure to Communicate
Rated 1 star out of 5
by Anonymous - Posted on 11 January 2024
This practice ( Southampton Central ) does not answer either telephone calls or E mails. How can they claim to be customer related
Visited January 2024
Dale Road Dental Clinic has not yet replied.
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Review titled Cancelled appointments
Rated 2 stars out of 5
by Anonymous - Posted on 25 January 2024
My appointments(two times) were cancelled on the previous day. Then I was told to book an emergency appointment! Terrible service
Visited January 2024
Dale Road Dental Clinic has not yet replied.
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Review titled Amazing treatment
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
I was overwhelmed with the service and treatment I got today, it was on time and all the staff were very friendly. I had the most friendly and professional experience at the dentist to date. Very happy
Visited January 2024
Dale Road Dental Clinic has not yet replied.