Damira Dental Studios Ltd
Bishops Stortford, 75 South Street, Hertfordshire, Hertfordshire, CM23 3ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Highly Professional
Rated 5 stars out of 5
by Annie Compton - Posted on 21 January 2023
Great practice: highly professional and caring service. The dentist made sure I was aware of everything he was doing and why he was doing it!
Visited January 2023
Review titled Damira Dental Studios Ltd
Replied on 16 February 2023
Thank you for taking the time to leave us a review and for your kind feedback Annie. We are glad to hear your experience with our Damira Bishops was a valuable one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future.
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Review titled Humiliating Experience
Rated 2 stars out of 5
by Sintija Rudene - Posted on 31 January 2023
I went for tooth extraction. Asked few questions about, which dentist got annoyed with and was rude towards me saying ''You don't understand English, I wont treat you, no'' Then I asked will I feel any pain during extraction. She said ''Yes might be smaller or bigger pain''. I was shocked, as I shouldn't be feeling any pain during this treatment. Only afterwards. And sh got angry again repeating the same. I took my coat and left crying. I was in the lobby calling my husband , explaining what happened and staff looked at me and didn't even apologise or ask if I am fine. Dentist should just told me ''No, don't worry, you wont feel any pain, we will give you injection and extract the tooth.'' and be more polite un understanding about this instead of being annoyed, rude and rushy with me. I never had an experience like that in my life. I have been to dentist in other practice, where dentist is polite and informative. And just does the treatment to you. I will never go there and don't advice people to go there. In the first cabinet on the left.
Visited January 2023
Review titled Damira Dental Studios Ltd
Replied on 27 April 2023
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira Bishops Stortford practice and you felt that you received inadequate service. All staff are made aware of the high-level customer service that Damira aims to deliver, and this will be raised during the next staff training to ensure this does not happen again. Should you wish to discuss this further, please contact the Practice Manager on bishopsstortford@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios
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Review titled Lovely staff
Rated 5 stars out of 5
by Sarah Hoad - Posted on 30 December 2022
Very professional practice, felt very welcomed all very clean, would recommend, felt at ease all treatment was explained thoroughly including the price
Visited December 2022
Review titled Damira Dental Studios Ltd
Replied on 16 February 2023
Thank you for taking the time to leave us a review and for your kind feedback/recommendation Sarah. We are glad to hear your experience with our Damira Bishops was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future.
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Review titled Professional and friendly service
Rated 5 stars out of 5
by SharonC - Posted on 29 December 2022
Very friendly staff, professional dental team and a nice dental experience for myself and my young daughters.
Visited December 2022
Review titled Damira Dental Studios Ltd
Replied on 16 February 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bishops was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2022
An unusually long treatment (approx 40 minutes) to clean the teeth and fill three very large cavities which was carried with care and in a professional manner
Visited November 2022
Review titled Damira Dental Studios Ltd
Replied on 16 February 2023
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira Bishops was a positive one. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future.