Dentalcare Hook
2 London Road, Hook, Hampshire, RG27 9DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled I couldn’t have asked for more
Rated 5 stars out of 5
by Deborah Collett - Posted on 03 March 2024
What could have been a very anxious visit turned out to be far from it. The dentist I saw did everything to put me at ease. He took the time to explain each step and had patience and understanding through out the appointment. Both the dentist and the technician were professional and friendly. I had a clear understanding of my options and treatment to follow.
Visited March 2024
Review titled Dentalcare Hook
Replied on 07 March 2024
Dear Deborah, Thank you for your positive feedback. I will pass this onto your dentist and the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2024
I made my appointment online on a Saturday and was able to visit two days later, on a Monday. This was a first visit; I had been waiting to get on the NHS rolls, but a toothache finally made me just go private. My mouth was examined, and I was able to book appointments for further care of a problem tooth, in addition to receiving antibiotics to tide me over. All in all, I found the experience to be efficient and worthwhile.
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear patient, Thank you for your positive feedback. I will pass this onto the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 14 March 2024
Just in for a check up with the dentist who eent a previos treatment and as always, all questions answered. Practioners very calm, friendly and approachable giving different options for treatment and what the pros and cons(if any) might be. I am a nervous patient and always feel that I'm in capable hands.
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear patient, Thank you for your positive feedback. I am pleased that you feel calm and looked after at our practice. I will pass this onto the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Great Service
Rated 5 stars out of 5
by N Dhillon - Posted on 21 March 2024
My experience is the receptionist are friendly and very helpful. The dentist is very professional and knowledgeable with a very caring attitude
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear Mr Dhillon, Thank you for your positive feedback. I will pass this onto your dentist and the rest of the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Dental Practice
Rated 5 stars out of 5
by Layla - Posted on 07 March 2024
Good dental service and a friendly dentist who made me feel at ease. They were very thorough and identified the problem and will be returning for treatment. Not too long to wait for the treatment which is great.
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear Layla, Thank you for your positive feedback. I will pass this onto the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled First rate dentist
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
My third visit the dentist and I now feel I’m getting on top of a number of issues, whilst she wasn’t able to help solve some more complex problems, she’s put me in touch with the right professionals. I feel I can trust her, she remembers without me needing to explain and takes care in a way I’ve not experienced so far, and I’ve been to a number of dentists. I now feel confident some long terms dental issues are going to get finally sorted. My only concern is that I also saw the hygienist who caused me some discomfort so I’m unlikely to use that service again.
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear patient, Thank you for your feedback, I am so please you feel confidence in getting these issues resolved. I am sorry to hear your hygienist appointment caused some discomfort. Unfortunately this can be the case when seeing the hygienist, but our clinicians always try to be as gentle as possible. Kind regards, Liz Newcombe, Practice Manager
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Review titled Well run practice
Rated 5 stars out of 5
by Stephen - Posted on 13 March 2024
Very good, quick and efficient staff and dentists are lovely. Very highly recommended for any age. Had a check up which was quick but thorough and given great advice about future treatments
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear Stephen, Thank you for your positive feedback. I will pass your feedback onto the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Hygienist review
Rated 3 stars out of 5
by Anthony Copeland - Posted on 29 March 2024
Nice visit to the hygienist who spent 15 mins cleaning my teeth and making a nice job of it However at £70 for 15 mins its a little overpriced
Visited March 2024
Dentalcare Hook has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Linda Cargill - Posted on 20 March 2024
Went for a check up, another poblem came up, this was sorted the same day, excellent service. All memebrs of the practice were very hmelpful and most polite. I couldn't have asked for a better experience
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear Linda, Thank you for your positive feedback. I will pass this onto your dentist and the rest fo the team. Kind regards, Liz Newcombe, Practice Manager
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Review titled Excellent service and advice
Rated 5 stars out of 5
by Lee - Posted on 26 March 2024
Both the dentist and hygenist were great today, but the hygenist, E, was very helpful and gave great advice.
Visited March 2024
Review titled Dentalcare Hook
Replied on 28 March 2024
Dear Lee, Thank you for your positive feedback. I will pass this onto Emily and the team. Kind regards, Liz Newcombe, Practice Manager