Dentalcare Trowbridge
The Clinic, The Halve, Trowbridge, Wiltshire, BA14 8SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2022
Had a filling done as well as the Hygienist. Both very professional and supportive. Receptionists very efficient and helpful.
Visited October 2022
Review titled Dentalcare Trowbridge
Replied on 24 October 2022
Dear Patient, Thank you for your lovely feedback. We are glad you had a positive experience with us here at dental care trowbridge.
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Review titled Great practice
Rated 5 stars out of 5
by Sue Tucker - Posted on 31 October 2022
Lovely Reception area, friendly and welcoming Receptionist. The Hygenist and dental assistant were both brilliant, everything was explained so well. Being an anxious patient they were kind and patient and put me at my ease. Gave me advice and care when cleaning my teeth. Thankyou for such a great experience, I would not hesitate to recommend this practice.
Visited October 2022
Review titled Dentalcare Trowbridge
Replied on 10 November 2022
Hi Sue, Thank you for your feedback. We are so glad you have a great experience with us. We love it when our patients are happy and love to try our hardest to put all patients at ease when visiting. We all really appreciate it. Many Thanks, Megan Head Receptionist
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Review titled Patient informed consent and choice
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2022
I was astounded at the distinct lack of explanation of findings and then treatment. The appointment ended with "go see the receptionist she will know what you need" I felt really let down and had to ask questions to try understand why I was in pain and what was being done. Communication was really disappointing and Ied me to wonder how many others had the same experience
Visited September 2022
Review titled Dentalcare Trowbridge
Replied on 26 September 2022
Dear Patient, Thank you for your comments. We are really sorry that you felt let down by us and that you felt a lack of explanation was not given to you by the dentist. This feedback will be passed onto all dentists to improve all communication in future. We are keen to discuss this further, if you would like to. Please call us on 01225 430545. We are always trying to improve our services and appreciate any feedback given. Regards, Megan Head Receptionist
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2022
We had a family appointment and all the staff were great, one of my children has adhd and struggles with things like the dentist and last time he refused to even sit in the chair, the dentist made it extremely pleasant and didn't make a fuss just got on with the appointment which worked brilliantly and he got checked out this time. Very quick and efficient and friendly natured.
Visited August 2022
Review titled Dentalcare Trowbridge
Replied on 01 September 2022
Dear Patient, Thank you for taking the time to give us some good feedback. All our staff members love to hear when patients have had good experiences. Megan Head Receptionist
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Review titled Excellent
Rated 5 stars out of 5
by Jim McCartney - Posted on 23 August 2022
The receptionist, dentist and dental nurse provided an excellent service. The waiting room is clean and tidy and general atmosphere is welcoming.
Visited August 2022
Review titled Dentalcare Trowbridge
Replied on 01 September 2022
Dear Mr McCartney, Thank you for your feedback. We love to hear when patients have had nice good with us. This has been passed onto all staff members. Thank you again. Megan Head Receptionist