Down Town Dental Clinic
19a High Street, 19a High Street, Chelmsford, Essex, CM1 1BEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Down Town Dental Clinic.
Reviews
-
Review titled Fantastic and Helpful Practice
Rated 5 stars out of 5
by Jennifer - Posted on 03 February 2025
My son had his braces fitted 2 years ago, top and bottom sets. The whole process has been excellent. Everyone has been extremely helpful and my son couldn’t be happier. On the last couple of months countdown until they are out! Nothing to fault.
Visited January 2025
Down Town Dental Clinic has not yet replied.
-
Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 17 December 2024
The dentist that attended to my daughter was very nice and helped take my daughters mind off the fact that her tooth was getting pulled out.
Visited December 2024
Down Town Dental Clinic has not yet replied.
-
Review titled Good Practice
Rated 3 stars out of 5
by Linda Ulasi - Posted on 28 October 2024
I was 9 mins late due to traffic at the entrance to nearest parking. I called waiting for 10mins before my phone call was answered. Once I got to speak to the receptionist at 10:23. I was told that it was up to the clinician to determine if my daughter will be seen, even after telling her I was handicapped and could not walk as fast with my daughter. Finally made it up and I was told at 10:28 my daughter will not be seen. The manager now comes over to say we were 10mins late. With no one sitting in the waiting area. My disdain is that when we are here early, we have waited 20mins over before we are seen even once being forgotten. Then 9mins late with prior advice was not considered. I do not think this is a great customer service experience.
Visited October 2024
Down Town Dental Clinic has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Ryan - Posted on 24 July 2023
Got my treatment within a month. Nice people that help. the workers were nice and helped me putting on my twin blocks.
Visited July 2023
Review titled Down Town Dental Clinic
Replied on 02 August 2023
Dear Ryan, Thank you very much for your review. We are here to help all our lovely patients and we appreciate when patients think about us. See you soon! Viviana Practice Manager The Dental Abode
-
Review titled Fantastic care, great outcome - thank you so much!
Rated 5 stars out of 5
by Maria Padilla Machin - Posted on 23 May 2023
Really efficient process but done w great patience. Got my braces off a year early and appointments were made quickly and with little hassle. Great staff working there and stress free experience. Super duper !
Visited May 2023
Down Town Dental Clinic has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Laura Mills - Posted on 03 May 2023
The dentist was fantastic and really helped my son with his braces, she quickly sought the best treatment and reassured my son who was a bit anxious.
Visited May 2023
Review titled Down Town Dental Clinic
Replied on 03 May 2023
Good afternoon Ms Mills, Many thanks for your kind words, this has been shared with the team and we are thrilled you have been happy with the service. As always we invite complaints, compliments and comments so that we may improve our service for other users. Kind regards Down Town Dental Clinic