Elm Park Dental Surgery
28 Rosewood Avenue, Hornchurch, Essex, RM12 5LHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic practice
Rated 5 stars out of 5
by David - Posted on 03 June 2024
I came into surgery for hygienist check and was welcomed by the receptionists in a positive, friendly and helpful way and made me feel valued. I also met with hygienist who was very kind, patient and reassuring in everything they did. I can honestly say that if all staff were like this to the public it would be a better place. I feel that you have staff that care for people, as we all know, going to the dentist at whatever age, can be an ordeal but staff going the extra mile for patients who feel nervous is a great quality to have. Very good job, and it's nice to be nice. Take care
Visited June 2024
Elm Park Dental Surgery has not yet replied.
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Review titled Unhelpful receptionist
Rated 3 stars out of 5
by John - Posted on 26 June 2024
I had a deep clean treatment on 21 June. I am very pleased with the dentist. However I was suffering a lot of pain from toothache a few days later. I phoned for an appointment on 25 June and explained that I was in severe pain. The soonest appointment I was offered was for 10 days time even though I was in pain from their treatment. I have just found out that my wife phoned for an appointment for herself on the same day as I did and got one for the very next day. I find it hard to believe that they know what they are doing and I am puzzled about why I have to wait 10 days in pain whilst my wife got an appointment the very next day.
Visited February 2024
Elm Park Dental Surgery has not yet replied.
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Review titled Fantastic dentist
Rated 5 stars out of 5
by Janet harper-penman - Posted on 09 September 2023
I’ve been with this dentist for over 20 years and he is also the dentist for my all of my children, including my 11 year old daughter. My daughter came in on the 8th September as an emergency as she was bleeding a lot with a loose baby tooth, she was extremely nervous and scared and he gently told her he would have to remove the tooth. His patience was amazing and he managed to calm her down and do what was needed to be done. In all the time I have been coming to see this dentist he has always been fantastic and absolutely amazing with children. I throughly recommend.
Visited September 2023
Elm Park Dental Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Paul Brown - Posted on 16 July 2023
went for check up with wife. Sat down ran through my medical conditions thorough pre check never had it before very good, during internal check i started to choke due to post nasal drip, Dentist stopped immediately allowing for me to recover and only re stated once i was ready. Fantastic visit and explained costings and what she was going to do all the vay through exam.
Visited July 2023
Elm Park Dental Surgery has not yet replied.
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Review titled Wow felt very safe and reassured
Rated 5 stars out of 5
by Mr Britchford - Posted on 20 July 2023
I am a nervous patient when it comes to dentists, previously having bad experiences that have left me proper nervous,anxious and all around terrified. That changed today, I visit the dentist on the bottom floor thats not my normal dentist and I have to say that I never felt a thing, was scared that I'd end up having root canal/extraction but the moment I explain my fears and worries I was instantly reassured and made to feel comfortable, seriously I never felt as thing. Amazing and I can't say how elated I am. Thank you so much for fixing my tooth with a filling that didn't need root canal in the end and thank you for reassuring me and listening to my nervous/anxious state. thank you elm park dentists, highly recomended.
Visited July 2023
Elm Park Dental Surgery has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 28 April 2023
The team was very welcoming and the service was very professional.I am very happy with my dentist.he listened to me and advice me properly regarding the treatment.very smooth and with out any issue.he was very skilful
Visited April 2023
Elm Park Dental Surgery has not yet replied.
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Review titled Friendly, understanding, available - excellent practice
Rated 5 stars out of 5
by Alison - Posted on 19 December 2022
I had a slight panic when a friend found out she and her daughter were stricken from their dental practice during the pandemic (when they couldn't book anyway) and were struggling to find anyone accepting NHS patients. I rang this morning to check and the practice was great. Not only had they not stricken us from the NHS list as so many practices have, we were able to book a check up for my kids and me. They were friendly and took time to answer my questions and concerns as well about the possibility of a hygienist cleaning whilst I'm on chemotherapy. I've been very happy with this practice before today, but especially so after seeing what others have struggled through with other practices.
Visited December 2022
Elm Park Dental Surgery has not yet replied.
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Review titled Lovely Dentist
Rated 5 stars out of 5
by Anne - Posted on 23 September 2022
Managed to get in as an NHS patient. Staff were friendly and efficient. My dentist was lovely. Very easy to talk to and very helpful. Highly recommend.
Visited September 2022
Elm Park Dental Surgery has not yet replied.