Exchange Street Practice Ltd
1 HOUNDALE BANK, DRIFFIELD, YO25 6BQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely staff and very high standard of care throughout!
Rated 5 stars out of 5
by Zoe - Posted on 20 August 2024
Thank you to the dentist and dental nurse today. Both kind, caring and patient and made me feel at ease throughout. The treatment and care I received was of a very high standard. Thank you again.
Visited August 2024
Exchange Street Practice Ltd has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
Lovely, kind, efficient staff as soon as you walk in at reception. My dentist was kind, didn’t rush explained things properly/clearly. His dental nurse was also kind and efficient. The place/building was clean and well set up. Brilliant place, lucky to be registered here.
Visited June 2023
Exchange Street Practice Ltd has not yet replied.
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Review titled Was good but….
Rated 1 star out of 5
by Anonymous - Posted on 13 February 2025
I have extreme fear of dentists and had struck gold with these guys but unfortunately it was undone when I tried to see them for a check up only to be told I had been removed from their system because I hadn’t had an “annual” check up in 6 months. I pointed out annual meant or at least implied 12 monthly and was told that is not the case. I asked how I could complain and was told that it didn’t matter cos I’m not a patient anymore. Actual dentists were lovely too and very understanding - same cannot be said for the reception staff member I spoke to or whoever makes the decision to kick people off NHS registration. They did offer to see me privately of course, and that was available same day…
Visited March 2023
Review titled Exchange Street Practice Ltd
Replied on 13 February 2025
Thank you for taking the time to leave a review, however I am a little confused. Our policy is to still offer appointments to patients providing they have attended within the last two years, unless there has been a persistent failure to attend. We do offer same day appointments for non registered patients who have a dental emergency this is available on the NHS and would not be a private service. We have currently put a hold on accepting new private patients. I am more than happy to look into the circumstances of your call and would like to be given the opportunity to resolve your query. If you would like to give the practice a call and ask for the practice manager I will do my best to help.