Fawdon Dental Practice
1 Station Cottages, Fawdon, Newcastle Upon Tyne, Tyne and Wear, NE3 2RJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Emergency treatment
Rated 5 stars out of 5
by A kohli - Posted on 12 October 2024
I recently visited this practice for an emergency root canal treatment. My treatment was quick and relatively painless. Most importantly I have found an nhs dentist I can trust with my teeth
Visited October 2024
Review titled Fawdon Dental Practice
Replied on 31 October 2024
Our Dear patient Thank you very much for your comment and we are pleased that you had a good experince at the practice. Hope to see you back soon. Fawdon dental practice
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Review titled Horrible experience
Rated 2 stars out of 5
by Anonymous - Posted on 31 October 2024
My first time going to this dental practice was okay. Dentist was friendly. After taking a look at my teeth he requested I come back for an xray, tooth removal and deep clean of which I payed for in advance. I went back a month later to get this done and the dentist was very rude and did not speak much to me at all. I requested last time that my mouth can be numbed and that I usually have a bad experience in getting a deep cleaned. Also told him about my sensitive tooth. He kept no record of this as I was not asked about numbing at all. The dentist continued to roughly clean my sensitive tooth which made me jump and pull away. He was not sorry and did not attempt to understand why I was in pain and rudely told me to keep still. I left the surgery with only the “clean” being done. No mention of the xray or the tooth removal. Very dissapointed.
Visited October 2024
Review titled Fawdon Dental Practice
Replied on 31 October 2024
Dear Patient Thank you for your comments. We apologize for your inconvinience and rest assured that we will look into this incident. As your name is not mentioned we would be unable to respond to you directly but please feel free to call the practice and discuss this matter if you wish. Although it is a very busy practice we do our outmost to pay attention to the patient's particular requests wether it is injections for scaling and polishing or anything else so we are sorry if you felt this ws not honoured. It was not intentional we are sure. In case you decide not to return to the practice we wish you the best for your further dental treatments. Fawdon Dental practice
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Review titled Great Place
Rated 5 stars out of 5
by Tosca - Posted on 25 July 2024
I have used recently the services of this Dental Practice and I couldn't be more happier, extremely clean place, lovely, friendly staff, my whitening teeth was an excellent job done by my dentist, very fast and the price was affordable, thanks
Visited July 2024
Review titled Fawdon Dental Practice
Replied on 31 October 2024
Dear Patient Thank you very much for your review and we are pleased that you had a good experince with us. See you back soon Fawdon dental practice
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Review titled Highly Recommended!
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2024
I first registered in 2023 and attended the practice for my second checkup recently. I am very impressed with the high standard of care you recieve from this practice. The practice manager is very welcoming and the dental nurse who was in during my checkup was very friendly and put me at ease. The dentist is very professional and takes her time to discuss treatments with you. For being a small practice it definitely has a family feel to it and I couldn't fault a thing. Thank you Fawdon Dental Practice for another excellent visit.
Visited April 2024
Review titled Fawdon Dental Practice
Replied on 10 April 2024
Dear patient We are pleased that you are happy with the service you have recieved and hope to see you again soon. B Mohri and The whole Team in Fawdon
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Review titled Fabulous Dentist
Rated 5 stars out of 5
by Dawn Somerville - Posted on 18 March 2024
5 Star to Fawdon Dentist practice and his staff had alot of treatment and it has made me the most happiest lady I cryed with the outcome the result it was amazing to have a smile back thank you Fawdon Dental practice
Visited March 2024
Review titled Fawdon Dental Practice
Replied on 10 April 2024
Dear Dawn It has been an absolute pleasure and delight for me and my team to be able to bring such joy to your life and this has motivated us equally to give the best service we can to you and other patients. Many thanks for your feedback and see you again soon. B Mohri and the Team
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Review titled Great treatment and after care
Rated 5 stars out of 5
by Barry - Posted on 28 March 2024
After avoiding going to the dentist for many years my teeth were in a very poor condition. After a recommendation from a work colleague I decided to bite the bullet and get my teeth done at Fawdon Dental Practice. From the start to the end of the process I was made to feel relaxed by all of the team at Fawdon, and the level of treatment and care was of the highest professional standard. I'm now going to look after my teeth and get regular check ups with the team at Fawdon Dental Practice...couldn't recommend them more 👌
Visited March 2024
Review titled Fawdon Dental Practice
Replied on 10 April 2024
Dear Barry We are delighted that you are pleased with the treatment that you have received in our practice and we are particularly pleased with the fact that this has motivated you this much. Hope to see you again soon. B Mohri and the whole Team in Fawdon
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Review titled Really worrying!
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2024
Really worried about the mould that is growing on the walls of the surgery. It was up the wall and along above the worktop where things are being stored. Very dangerous environment for patients and staff. Please clean the mould off the walls- health hazard. As a new patient, my teeth weren’t charted with the dental nurse, for my records. Not sure if that’s common practice here or not. Dentist spent approximately 2 minutes with me before telling me to come back for an xray another time. Really shocked and disappointed at the whole experience.
Visited March 2024
Review titled Fawdon Dental Practice
Replied on 15 March 2024
Dear patient Thank you for your review as it helps us improve our services. I am extremely sorry that your first experience at my practice has not met your expectations. We believe you refer to the paint coming off from the very corner of a wall in our back up surgery . We can reassure you we have had this checked alongside our health and safety procedure when it happened few weeks ago and This causes no hazard to the patient or staff members. It is not a storage place close to it either. we are having it repainted shortly.Sorry for temporary inconvenience. As for the check up time March is our busiest month and although we accept we can not always spend as much time as we want with our patients in this month we do follow GDC guidelines and if patient needs radiographs we have to ask them to come back to make sure we have not missed anything. This prevents any neglect from our side. We apologize if this has caused you any unnecessary stress. Hope to see you back soon. Practice Owner Dr B Mohri
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Review titled Excellent Service - Professional
Rated 5 stars out of 5
by Dawn Thompson - Posted on 15 March 2024
I have been with Fawdon Dental Practice for several years now and highly recommend them. The dentists and staff are friendly, professional & reassuring, and make me feel at ease. It feels very “family” owned in that my Dentist remembers me as an individual and takes time to speak with me and does not rush me in and out. This practice is probably only one of a handful of that offer to take on new NHS Patients these days. The reception area is clean, warm, welcoming and peaceful to sit while waiting for your appointment. If you are struggling to find a practice then I would look no further than here.
Visited March 2024
Review titled Fawdon Dental Practice
Replied on 17 March 2024
Dear Ms.Thompson Many thanks for your kind words. I am delighted to see you are satisfied with our service and on behalf of myself and my staff very appreciative. I Hope we can always give you the service and care that you expect . Best wishes Dr B Mohri
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Review titled Friendly Staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
Staff were very friendly and were great with my toddler who hasn't been to the dentist before. They were very patient but did not push if my child didn't let them look into his mouth which I really do appreciate cause it can be stressful for both of us. Happy to continue using the practice :)
Visited March 2024
Review titled Fawdon Dental Practice
Replied on 31 October 2024
Dear Patient Thank you very much for the kind words. Hope to see you back soon. Fawdon Dental Practice
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Review titled Great first visit
Rated 5 stars out of 5
by D Anderson - Posted on 17 March 2024
I attended Fawdon dental practice as a new patient. I was extremely grateful to get into an NHS practice as so many others in my area were not taking on patients. I was greeted by the manager upon arrival who was very welcoming and she helped me fill out my forms whilst waiting in reception. The dentist was extremely thorough and the nurse working with her was also great and made me feel at ease. I found this dental trip to be a positive experience and I look forward to returning for my 6 month checkup later this year. Thank you Fawdon dental practice!
Visited February 2024
Review titled Fawdon Dental Practice
Replied on 18 March 2024
Dear D Anderson Many thanks for your review and kind remarks. We are delighted that your experience has been a good one and hope to see you back soon and regularly. Best wishes B Mohri