Fogg, Whittingham & Casserley
Dental Surgery, 117 Long Street, Middleton, Manchester, M24 6DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent dentists, nurses and reception staff
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
Been before for new patient check-up and first clean/polish for years. This visit it was for an emergency with pain in tooth/cheek and swelling. Telephoned and seen within an hour. The tooth needed removal and this was done immediately. The staff were caring, considerate and fully explained every section of the process before they started. Very calming staff, and so helpful. Sent home with full instructions of what to do following the procedure. It was wonderful to be pain free and actually be able to have a warm/cold drink later, without shooting pain in my face. Excellent service as they know I am a nervous patient. Thanks to all the team.
Visited May 2023
Review titled Fogg, Whittingham & Casserley
Replied on 13 November 2023
Dear Patient, Thank you for your feedback. I am happy to read that you were seen and treated within an hour and that you are now pain free. We aim to provided a friendly, calm and caring atmosphere for all of our patients and I am pleased to read you felt this way when coming to the surgery. I will pass on your comments to the staff. Nyckie Weatherilt Practice Manager
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Review titled Amazing Nurse and Dentist
Rated 5 stars out of 5
by Stuart Robertson - Posted on 19 May 2023
My daughter went for a tooth extraction and was very scared. The nurse was absolutely amazing with her as was the dentist. Very friendly and made both myself and my daughter feel at ease. Thank you
Visited May 2023
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear Stuart, Thank you for your feedback. It is lovely to hear that your daughter felt at ease whilst having treatment with us and that her fears were calmed by the nurse and the dentist she saw. We aim to ensure that everyone who visits the practice receives a friendly and comfortable experience. I have passed on your comments to the staff involved. Nyckie Weatherilt Practice Manager
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Review titled Excellent dentist
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
Had crowns fitted today- they are brilliant. My dentist explained every step of my treatment, was able to reassure me, as I am a very nervous patient and also answered my questions. I'm very pleased with the end result and have got my smile back. The dental assistants were also very reassuring. I would definitely recommend this practice.
Visited March 2023
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear patient, Thank you for your feedback regarding your recent visit to us. I am please to hear that you felt your treatment had been explained to you and that you felt reassured, putting you at ease whilst at the practice. The whole team strive to ensure that all patients feel welcome and comfortable at every visit. It's lovely to hear that you can smile again :) I will pass on your comments to the staff. Nyckie Weatherilt Practice Manager
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Review titled Exceptional service, lovely people
Rated 5 stars out of 5
by Stella - Posted on 22 February 2023
Routine check up but also in relation to undertaking chemotherapy for recently diagnosed cancer. Outstanding care and kindness as ever from my lovely dentist and her nurse. She took the time to explain all the ins and outs of the meds I have been prescribed, together with the effects chemotherapy can have on my teeth. She gave detailed advice with regards to preventing problems. I have full confidence in, and nothing but praise for this practice. I have always been accommodated if needing to be seen urgently. The reception staff are friendly and welcoming. I wouldn't hesitate to recommend. Thank you for all you do
Visited February 2023
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear Sheila, Thank you for your lovely feedback. It always nice to hear when patients are happy with the care they receive at the practice, not only in surgery but from the reception team too. As as a team we strive to ensure our patients have a positive experience from the moment they call for an appointment to leaving the practice after treatment. I will of course pass on your comments to all staff. Nyckie Weatherilt Practice Manager
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Review titled great practise
Rated 5 stars out of 5
by Margaret COOK - Posted on 06 December 2022
dentist made me feel very relaxed very caring best dentist I have ever been to did not feel anxious very respectful can not recommend more Highley
Visited December 2022
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear Margaret, Thank you for your lovely review, it is great to read that you would highly recommend us as a practice. We aim to ensure that all of our patients feel at ease when visiting us. We respect that many of our patients are anxious when they walk through the door but hope that when they leave they feel a little more relaxed about returning. I will pass on your feedback to the staff members involved in your care. Nyckie Weatherilt Practice Manager
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Review titled Concerns calmed
Rated 5 stars out of 5
by Philip Hulme - Posted on 07 October 2022
I was very happy with the service I received. At my check-up, I went in aware there were a few areas needing attention. I don't know if that was of help, but it gave me confidence when the dentist concurred regarding treatment. At the procedural appointment, the dentist and her assistant put me at my ease. Taking on board a few concerns I had, she tailored things to give the optimum outcome.
Visited October 2022
Review titled Fogg, Whittingham & Casserley
Replied on 31 October 2023
Dear Mr Hulme, Thank you for your lovely feedback and for letting us know that the dentist and her nurse put you at ease during your appointment with us. I will of course pass on your feedback to the staff that were involved with your care. We aim to make sure our patients feel as relaxed as possible when visiting the practice. Nyckie Weatherilt Practice Manager
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Review titled Amazing Practise
Rated 5 stars out of 5
by M. Hildreth - Posted on 21 September 2022
I have no fear of coming to this practise as it is amazing. I visit on a regular basis for scale and polish and find the staff very experienced and welcoming. The receptionists are very efficient and friendly. The dentists are extremely professional and caring. They make me feel so comfortable whatever I need doing. Extremely happy with everything that is done to me for the safe upkeep of my teeth. A bug thank you to one and all.
Visited September 2022
Review titled Fogg, Whittingham & Casserley
Replied on 16 December 2022
Dear M. Hildreth, Thank you for your lovely review of our practice. I will pass on your comments to the team, I am sure they will be thrilled to hear that you are extremely happy with everything that is done for you whilst you are visiting us. Nyckie Weatherilt Practice Manager
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Review titled Great dentist
Rated 5 stars out of 5
by Sheila Wilkinson - Posted on 02 September 2022
Can’t begin to say how nervous I was about coming for my appointment. I had to have my tooth extracted. The dentist was absolutely brilliant, she put me at ease all the way through and the experience was nothing compared to what I was expecting.
Visited August 2022
Review titled Fogg, Whittingham & Casserley
Replied on 16 December 2022
Dear Sheila, Thank you for your 5 star review of our practice. I will pass on your lovely comments to the dentist you saw for your extraction. We aim to provide a service that is friendly and calming for our patients making them feel at ease whilst in the dental chair. Nyckie Weatherilt Practice Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Helen - Posted on 12 July 2022
I can’t put it into words how incredible our experience was this morning. My daughter is Extremely anxious. The care & help she has received was priceless.
Visited July 2022
Review titled Fogg, Whittingham & Casserley
Replied on 28 July 2022
Dear Helen, Thank you for your feedback. All of our staff members aim to provide a pleasant and friendly experience for all of our patients and understand the anxiety of a dental visit for many. I am delighted to read that your daughter and yourself were happy with the treatment and care provided. Nyckie Weatherilt Practice Manager