Genix Healthcare Marske
16 The Wynd, Marske By The Sea, Redcar, TS11 7LAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Overall good service
Rated 4 stars out of 5
by Sue D - Posted on 25 September 2024
The dentist was very informative, friendly and patient. Explained my options to me and was happy to answer any further enquiries. Staff seem friendly and polite.
Visited September 2024
Review titled Genix Healthcare Marske
Replied on 14 October 2024
Hi Sue, I am the practice manager at Genix Healthcare Marske, thank you for taking the time to leave the practice a review it's much appreciated. It's lovely to read that you found the dentist to be informative and friendly, and the staff to be polite. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske.
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Review titled Fabulous Customer Service.
Rated 5 stars out of 5
by Neal WILSON - Posted on 31 July 2024
I needed to see a Dentist due to a filling breaking I was seen the day after reporting it and had it repaired even though the practice was extremely busy the ladies on reception managed to get me seen. I am extremely grateful for this and can't thank everyone enough for their help. Fabulous Customer Service as ever!
Visited July 2024
Review titled Genix Healthcare Marske
Replied on 31 July 2024
Hi Neal, I am the practice manager at Genix Healthcare Marske. Thank you for taking the time to leave the practice a review we really appreciate it. It's lovely to read that you we're able to be seen quickly and that you feel you received fabulous customer service. I will be sure to pass your thanks on to all staff involved. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2024
Check up today and saw new dentist but the same nurse who knows me . She had conveyed to new dentist my anxiety . Always treated politely and kindly . Back for further treatment in a week . Although I really dislike attending the dentist this practice ensures the experience is not frightening ensuring those of us who are very anxious about attending will return
Visited June 2024
Review titled Genix Healthcare Marske
Replied on 19 June 2024
Hi, I am the practice manager at Genix Healthcare Marske. Thank you for taking the time to leave the practice a review, we really appreciate it. It's lovely to read that you have always been treated politely and kindly, and that you have not found the experience frightening. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske
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Review titled Great practice
Rated 5 stars out of 5
by Kenneth Cooper - Posted on 15 May 2024
Genix is a really good dentist i was seen on time, and recieved the treatment I needed, I highly recommend.
Visited May 2024
Review titled Genix Healthcare Marske
Replied on 19 June 2024
Hi Mr Cooper, I am the practice manager at Genix Healthcare Marske. Thank you for taking the time to leave the practice a review we really appreciate it. It's lovely to read that you were seen on time and feel you have a really good dentist. I'm pleased to hear that you would recommend our practice. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske
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Review titled Excellent dental experience
Rated 5 stars out of 5
by Paul Robertson - Posted on 22 March 2024
My 6-monthly checkup experience was a pleasure from start to finish. I was sent a link to their app which I installed with ease. I updated my details on line before the appointment so I was able to go straight in on arrival. My dentist was my dentist and was chatting and cheery throughout, putting me at ease. He checked my teeth, tongue and mouth, explaining everything as he went. I would recommend both the dentist (unable to give his name as against the rules 👎) and the practice team to anybody.
Visited March 2024
Review titled Genix Healthcare Marske
Replied on 19 June 2024
Hi Mr Robertson, I am the practice manager at Genix Healthcare Marske. Thank you for taking the time to leave the practice a review we really appreciate it. It's very nice to read that you had a pleasurable experience from start to finish and that you would recommend the practice to others. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske
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Review titled Recent Treatment/Superb Service.
Rated 5 stars out of 5
by Mr NEAL WILSON - Posted on 13 February 2024
I had to make an emergency appointment due to a filling coming loose. I was seen the same day,I would just like to thank the members of staff concerned for arranging this appointment so quickly and efficiently,I am extremely grateful. Always excellent customer service whether it being an emergency or a check up. Thanks again everyone.
Visited February 2024
Review titled Genix Healthcare Marske
Replied on 19 June 2024
Hi Mr Wilson, I am the practice manager at Genix Healthcare Marske. Thank you for taking the time to leave the practice a review, it's much appreciated. It's lovely to read that you feel you receive excellent customer service and that you were seen quickly and efficiently. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske.
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Review titled Great Practice and The Best Dentist
Rated 5 stars out of 5
by Graham - Posted on 26 March 2024
Me and my Brother and Mam, have been coming to Genix at Marske for many years, and we get the very best care from our Dentist Mr R, the very best customer service from the reception team, and the very best care from everyone at Genix Marske. In compliance with the NHS policies, I am not allowed to use first or surnames of anyone specific from the practice, but the whole team is fantastic, and me, my Mam and Brother always get the very best care! We all collectively give Genix at Marske the full five star rating, and thank you for your ongoing care to us all! God Bless You All, G
Visited February 2024
Review titled Genix Healthcare Marske
Replied on 14 October 2024
Hi Graham, I am the practice manager at Genix Healthcare Marske, Thank you very much for taking the time to leave such a kind review. It's really lovely to read that you feel Mr Rowden, the reception team and everyone at Genix Marske give you the very best care. We look forward to seeing you and your family again soon. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske
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Review titled Excellent Practice
Rated 5 stars out of 5
by Malcolm Tombs - Posted on 08 November 2023
From the moment you make contact with the Surgery you are put at ease with their friendliness and professionalism. My Dentist fully explained my options and being a nervous patient I fully appreciated that I can't recommend them enough.
Visited November 2023
Review titled Genix Healthcare Marske
Replied on 14 October 2024
Hi Malcolm, I am the practice manager at Genix Healthcare Marske, thank you for taking the time to leave the practice a review. I'm so pleased to hear that you have been put at ease and found the team to be friendly. We thank you for you recommendation of the practice. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske
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Review titled Repair broken tooth
Rated 4 stars out of 5
by Anonymous - Posted on 18 October 2023
Needed to see dentist as had cracked a tooth while on holiday, got in to see a dentist that same week and treatment carried out a few days later. Staff always polite.
Visited September 2023
Review titled Genix Healthcare Marske
Replied on 14 October 2024
Hi, I am the practice manager at Genix Healthcare Marske, thank you for taking the time to leave the practice a review. I'm pleased to hear that you were able to get an appointment the same week to deal with your problem and that you have found the staff to be polite. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Markse
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Review titled Another good experience
Rated 5 stars out of 5
by Ken Mcintyre - Posted on 14 July 2023
Had a filling and clean today no pain whatsoever fantastic treatment thank you . Both staff members where excellent and put me at ease . Reception staff where brilliant
Visited July 2023
Review titled Genix Healthcare Marske
Replied on 14 October 2024
Hi Kenneth, I am the practice manager at Genix Healthcare Marske. Thank you for taking the time to leave the practice a review it's much appreciated. I'm pleased to read that you received painless treatment and you were put at ease by the staff members. We look forward to seeing you again. Kind regards Lisa Hodgson Practice manager Genix Healthcare Marske