Gosport Smile Dental Care
South Cliff Dental Group, Gosport, 7 Brockhurst Road, Gosport, Hants, Hampshire, PO12 3AJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Gosport Smile Dental Care.
Reviews
-
Review titled Pleasant, friendly, efficient & convenient for working peps
Rated 5 stars out of 5
by Keith Yip - Posted on 20 November 2024
Pleasant experience, very friendly staff, efficient & opening hrs convenient for working professionals when my appointment was at 7pm. Given I haven’t visited a dentist for ~15 years due to multiple relocations and has been difficult to register as an NHS patient especially around Covid-19. My registration process is slick, and forms have been filled paperless prior to my appointment. Didn’t break the bank with routine fees, no hassle and booked for another routine visit in 6 months time. Great service and my wife also had similar experiences. The practice also feels very clean which is a bonus. Have already recommended to next door neighbours. Great little gem I discovered!
Visited November 2024
Gosport Smile Dental Care has not yet replied.
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2024
Very friendly practice, from reception staff to the dentist. My visit was for my 6 month check. My dentist was very thorough and gentle, and gave practical advice on dealing with my oral heath at home
Visited November 2024
Gosport Smile Dental Care has not yet replied.
-
Review titled On hold for 5 hours
Rated 1 star out of 5
by Anonymous - Posted on 20 February 2024
Tried to phone dentist for emergency appointment. I was on hold for 5 hours. Appalling customer service
Visited February 2024
Gosport Smile Dental Care has not yet replied.
-
Review titled Take the money and then no appointments
Rated 1 star out of 5
by Anonymous - Posted on 08 January 2024
My wife and I have had appointments cancelled over and over so when i actually got my check up it was 6 months after the original date. You have the check up and then any treatment the dentist states you need has to be paid for, so my wife paid for the check up and also a follow up hygienist appointment and a tooth extraction, after more cancellations with the hygienist she managed to get seen after 3 months, however the tooth extraction still hasn't happened after 9 months and after repeatedly chasing no appointment. The receptionists do not seem to know how to use the computer systems, and the answerphone is either full or never call you back. total shambles when it comes to treatment but on the ball to take you money.
Visited October 2023
Gosport Smile Dental Care has not yet replied.
-
Review titled No nhs dentist
Rated 1 star out of 5
by Loosing teeth - Posted on 29 September 2024
They haven’t had an nhs dentist that can carry out work other than fillings. They have taken money for checkups but don’t provide any other nhs treatments except for fillings, I was even told to go to another dentist in Eastleigh but I would need to contact them my self. I was also told that I may need to pay for another examination. Unbelievable poor customer service.
Visited September 2023
Gosport Smile Dental Care has not yet replied.
-
Review titled Bad Practice
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2022
Cancel appointments, do not return answerphone messages when you can get through, 95% of time phone mailbox is full!!
Visited December 2022
Gosport Smile Dental Care has not yet replied.
-
Review titled Awful at answering the phone
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2024
I have been trying to get hold of this practice for 5 days. I am just trying to reach them as on the NHS website it advised that they are taking on children. I have been 1 in que every time but waited over 30 minutes before giving up. One of the times I went on their website and saw they were closed for lunch I assume, after waiting 20 minutes and there's no message to say they are on lunch or closed. Absolutely shocking
Visited November 2022
Gosport Smile Dental Care has not yet replied.