Great Dunmow Dental Care
Great Dunmow Dental Care, 40A High Street, Great Dunmow, Essex, Essex, CM6 1AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 14 January 2025
I guess it is understandable to have to wait 6 months for an appointment after registration in the current climate. However I was not expecting to have to pay £80 for my first check up. As a PIP claimant I should have at least been offered an NHS receipt form FP64, which would allow me to claim a HC5 refund. The worst part was that I was offered treatment to extract a partially erupted tooth for £500, on the condition that I researched and attended a very specific type of x-ray at my own expense! As an NHS patient I expect a referral to a practice or specialist that can perform the x-ray and procedure at the very least. On my way out, I noticed the very expensive cars in the Dentists' car park spaces. From my experience and reading the other reviews, clearly these people are only in it for the money and have very little empathy for their patients. I'm sure I will get the standard 'email me' response, but that is not good enough. I do not want to speak to you after my awful experience, instead I want to read what you are doing to improve your practice in response to my review.
Visited June 2024
Great Dunmow Dental Care has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 April 2024
I went for a check up this morning with the newly appointed dentist. He took time to introduce himself and gave full explanations of what was happening with my teeth together with advice of on-going care.
Visited April 2024
Review titled Great Dunmow Dental Care
Replied on 26 May 2024
Thank you very much for your lovely feedback and kind recommendation. We look forward to seeing you at the practice again.
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Review titled So unprofessional services
Rated 1 star out of 5
by Vasileios Petridis - Posted on 17 November 2023
Went there for a few fillings and an upper denture. Denture was made poorly as the manager claimed and two of my teeth were destroyed from digging too deep for fillings. Paid for the dentures and 6 months later even though I never got them, still waiting for a refund. Embarrassingly bad for NHS
Visited May 2023
Great Dunmow Dental Care has not yet replied.
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Review titled Atrocious
Rated 1 star out of 5
by Michelle - Posted on 18 May 2024
Had an absolutely horrific experience, appointments were running very late, the waiting room was completely packed and when we saw the dentist she was extremely rude to my 4 year old and very patronising to me, she was very rough and unpleasant to the children.
Visited February 2023
Review titled Great Dunmow Dental Care
Replied on 26 May 2024
Dear Michelle, Thank you for your review. We take all feedback seriously. We are sorry you had such experience. I regret I cannot leave a more detailed reply due to the laws of confidentiality but I will be happy to investigate the matter. If you would like to discuss this further, please do not hesitate to contact us.