Hafren House Dental Practice
1 Cressy Road, Alfreton, Derbyshire, Derbyshire, DE55 7BRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled I wouldn’t want to go anywhere else
by Anonymous - Posted on 27 November 2024
I don’t like admitting that I’m a nervous patient but recently I had to. I’m so grateful with how understanding the reception staff and dentist were. I’ve been with this practice for years and the travel involved is worth it. I can highly recommend.
Visited November 2024
Review titled Hafren House Dental Practice
Replied on 28 November 2024
Thank you for taking the time to write this review following your recent visit. Your comments will be fed back to the team who I know will be delighted with the feedback. Kind Regards Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2024
I broke my two upper front teeth in a fall when I was around 10 and a dentist at the time said that nothing could be done until I was 18. Consequently I spent the remainder of my childhood being self conscious and teased. However, I found this dental practice when it was the previous owners and they managed to repair my teeth so that crowns or dentures weren't required. When the dentists retired around 2001/2 I remained with the practice and the new team have continued to work professionally, diligently and innovately to allow me to still have these teeth, for which I am extremely thankful. All the staff are courteous and professional and I have no hesitation in recommending this progressive and highly ethical Dental Practice.
Visited November 2024
Review titled Hafren House Dental Practice
Replied on 28 November 2024
Thank you for taking the time to write this review following your recent visit. Your comments will be fed back to the team who I know will be delighted with the feedback. Kind Regards Practice Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by Sherry - Posted on 25 November 2024
I am an extremely anxious patient and struggle to attend the dentist, but every single staff member I interact with is lovely. This makes it much easier for me to keep up with my appointments. Everyone is patient, caring, professional and I feel they listen and respond to my worries. My confidence to engage with treatments has grown in leaps and bounds and I can't thank them enough.
Visited November 2024
Review titled Hafren House Dental Practice
Replied on 28 November 2024
Thank you for taking the time to write this review following your recent visit. Your comments will be fed back to the team who I know will be delighted with the feedback. Kind Regards Practice Manager
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Review titled Lovely modern practice with great staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2024
From the moment you first walking through the door you can tell this is a practice that cares. The reception team are like no other receptionists I’ve come across, friendly approachable and helpful! The waiting room is clean and modern. The dentist and dental nurse were kind and caring and treated me with respect, they did not rush my appointment and I left with all my questions being answered. After the appointment I had further positive interactions with the receptionists and left feeling happy and cared for. Highly recommend this practice. Keep up the good work
Visited October 2024
Review titled Hafren House Dental Practice
Replied on 11 November 2024
Thank you for taking the time to write this review following your recent visit. Your comments will be fed back to the team who I know will be delighted with the feedback. Kind Regards Practice Manager
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2023
Great dentist. Very nice, do great job and work around my dislike of needle. Very professional. Also great with my kid, he like going to the dentist.
Visited November 2023
Review titled Hafren House Dental Practice
Replied on 28 November 2024
Thank you for taking the time to write this review following your recent visit. Your comments will be fed back to the team who I know will be delighted with the feedback. Kind Regards Practice Manager
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Review titled Went above and beyond.
Rated 5 stars out of 5
by Sian - Posted on 27 October 2023
I visited Hafren House today after being advised by A&E that an emergency dentist would be able to better assist me as my 5 year old daughter had been involved in an accident. She had torn her gum and her front teeth were facing backwards at 45 degrees. From the initial phone call nothing seemed too much trouble, they got me in immediately to see a dentist who advised on the options available while being very conscious of the fact my daughter was scared and in considerable pain. We came to the conclusion that the best way forward was to have the teeth extracted as they were affecting my daughters ability to close her mouth. An appointment was made for this to be done the same afternoon where again the dentist and dental nurse went out of their way to make my daughter feel at ease in a situation that could have been very traumatic. They were extremely patient and caring. I wouldn’t hesitate to recommend Hafren House, my daughter is now in considerably less discomfort and is looking forward to her first visit from the tooth fairy!
Visited October 2023
Review titled Hafren House Dental Practice
Replied on 28 November 2024
Thank you for taking the time to write this review following your recent visit. Your comments will be fed back to the team who I know will be delighted with the feedback. Kind Regards Practice Manager
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Review titled Wonderful 'cutting edge' practice
Rated 5 stars out of 5
by Geoffrey Johnston - Posted on 14 July 2023
I am now seventy and have had serious ongoing problems (largely caused by sport injuries) to my upper front teeth since my late teens. These problems ultimately necessitated a bridge some decades ago but underlying decay inevitably resulted in the loss of this bridge a few years ago. However owing to outstanding and innovative dental surgery this bridge has been replaced by two conjoined bridges with the Practice having always responded brilliantly and diligently to the challenges involved in maintaining these bridges. As a consequence I have been prevented from the need for a denture to cover the gap in my front teeth. I can't recommend this progressive and highly ethical Dental Practice highly enough and I am indebted and grateful for the service I have received.
Visited July 2023
Review titled Hafren House Dental Practice
Replied on 28 November 2024
Thank you for taking the time to write this review following your recent visit. Your comments will be fed back to the team who I know will be delighted with the feedback. Kind Regards Practice Manager
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
As always, considerately treated and very efficient dentist. I never worry about coming to the dentist!
Visited May 2023
Hafren House Dental Practice has not yet replied.
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Review titled Been struck off.
Rated 3 stars out of 5
by Anonymous - Posted on 15 May 2023
Came out of hospital to message saying I’m no longer accepted at this dental practice, I’ve been having on going medical problems, I got referred to have braces through this dentist, but now having braces I’m going to have to look else where to take over while I have braces and future operations and inform the hospital orthodontist which isn’t ideal. Had been with this dentist for many many years, everyone there was polite and friendly, a shame I didn’t even get a referral as finding another nhs dentist is going to be hard for me.
Visited May 2023
Hafren House Dental Practice has not yet replied.
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Review titled Exceptional patient care
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2023
The quality of care at this practice is beyond compare. All staff are professional, friendly and caring and the practice itself is clean and well-run. I have total confidence in my dentist and know that I am getting the best care and course of treatment, without any unnecessary intervention. An NHS dentist is a rare breed indeed these days and I count myself extremely fortunate to be a patient at this practice!
Visited April 2023
Hafren House Dental Practice has not yet replied.