Halton Road Dental Practice
Halton Road Dental Practice, 254 Halton Road, Runcorn, Cheshire, WA7 5RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A joke
Rated 1 star out of 5
by Paul - Posted on 08 October 2024
Went for a check up pain free having had an x-ray etc told I had a cavity needed to be filled. No problem come back next week. Ok no problem. Had said cavity filled, writhing 3 days it fell out onto my plate while eating my dinner. Called the dentist to explain what has happened, no problem come in tomorrow and we will repair it. I was sat in the chair for less than 5 minutes as a ‘temporary’ filling was the best option? After that I was awake all night in agonising pain to the point I was shivering with pain. I rand the practice again for an emergency app to be told when I got there that the tooth had to be extracted as it was unable to save? Why the absolute eff wasn’t this diagnosed in the first instant? So from myself being in no pain whatsoever I’m now still currently in agony? Doesn’t make sense to me
Visited September 2024
Review titled Halton Road Dental Practice
Replied on 09 October 2024
Dear Paul, Many thanks for taking the time to provide your feedback. We are sorry for any inconvenience or discomfort you have experienced. Our team work hard to provide you with the best possible care from the outset. Unfortunately, sometimes unanticipated complications of treatment do occur and we are sorry that you suffered with pain as a result, but we are glad that we could see you promptly to resolve your issues. I have relayed your comments to the relevant staff and we will look to improve our process so as to minimise future occurrences for yourself and other patients. Best wishes on behalf of all the team at Halton Road Dental Practice
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Review titled Advice and help.
Rated 5 stars out of 5
by Melanie smith - Posted on 09 May 2024
I visited Halton road dentist in Runcorn today. Where I have attended for many years now. the manager at the practise is always helpful and friendly in which again she did for me today in helping me with my discussion to acquire a denture. Thank you and to your lovely staff.
Visited May 2024
Review titled Halton Road Dental Practice
Replied on 09 May 2024
Dear Melanie, Many thanks for your kind words which means a lot to us a team. We are glad to have been of service and look forward to seeing you again at the practice. Best wishes on behalf of all the team at Halton Road Dental Practice
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Review titled Great service
Rated 5 stars out of 5
by Gemma - Posted on 28 November 2023
Brilliant service for a deep clean. Reception staff very welcoming and my dentist and nurse were fabulous. No pain felt after numbing the area and continually asked if I need a break. Would highly recommend
Visited November 2023
Review titled Halton Road Dental Practice
Replied on 28 November 2023
Dear Gemma, Many thanks for your kind words which we greatly appreciate as a team. We are glad to have been of service and look forward to welcoming you to the practice again someday. Best wishes on behalf of all the team at Halton Road Dental Practice
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Review titled Great dental practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2023
I always have a great patient experience at this practice. The dentists are all very efficient and thorough as well as friendly and welcoming. I have never struggled to get an appointment when needed. I just feel very looked after and confident in the care I receive and with the responsiveness I get when ever I contact the practice. Great job by everyone: dentists, dental nurses, receptionists and domestic staff. You can see alot of hard work is going in to the management of the practice and this is definately showing positively to patients.
Visited October 2023
Review titled Halton Road Dental Practice
Replied on 02 November 2023
Many thanks for your kind review which means a lot to us as a team. We look forward to welcoming you to the practice in the future again. Best wishes on behalf of all the team at Halton Road Dental Practice
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Review titled Great practice
Rated 5 stars out of 5
by Audrey - Posted on 17 May 2023
Seen one of the dentist on 16/5/23 was looked after well and all the staff are very caring and friend and look after you. Been going there for 40 years.
Visited May 2023
Review titled Halton Road Dental Practice
Replied on 19 May 2023
Dear Audrey, Many thanks for your kind review - we are glad to have been of service and look forward to welcoming you to the practice in the future again. Best wishes on behalf of all the team at Halton Road Dental Practice
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Review titled Composite bonding
Rated 1 star out of 5
by Shane - Posted on 22 March 2024
I wouldn't recommend getting your composite bonding done here they done my teeth for my wedding and the service I got was appalling They have chipped within the first week also are all humps and bumps now I been lefted with my teeth looking artful and I'm having to get them all redone for over £3000 after paying £1800 for them to be done by halton road dentist by Lauren .
Visited January 2023
Review titled Halton Road Dental Practice
Replied on 22 March 2024
Dear Shane, Many thanks for taking the time to write a review and sorry to hear about your experience. We provide all our patients with a detailed consent form highlighting the risks associated with composite bonding including the possibility of chipping. We offer a guarantee on all composite bonding and will repair or replace any work at no additional charge within the agreed timeframe. We are proud of our work and ensure that the final result is to the satisfaction of the patient as evidenced by photographs of our work that we show on social media, and we offer free review appointments in the days and weeks after the procedure to check the work and make alterations as required. Best wishes on behalf of all the team at Halton Road Dental Practice