Heathfield Road Dental Practice
191 Heathfield Road, Handsworth, Birmingham, West Midlands, B19 1JDContact details and opening times
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Reviews
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Review titled No care , and unprofessional
Rated 1 star out of 5
by Sharon - Posted on 22 February 2025
I was referred by 111 call on Assessment it was so uncomfortable and painful the dentist did not want me to explain my other tooth problems so he can assess them. and yet I paid for the service. Any how my tooth was not extracted instead was given wrong priscription which I took to the pharmacy on same street and was denied meds as it was not written wel error in medication. The pharmacy asked me to go back so they write it properly on going back I was not treated wel verbally being told I quote’ that’s why I don’t send patients to that pharmacy’ Any hw the prescription was re written and I had to walk up the street again. am in pain I need help have been referred by 111 and I have to put up with this. The dentist did asses me but did not asses all my teeth as I kept touching the areas but he ignored and told me his not interested in any other issues his doing only one issue. I wonder what is purpose of paying for Assessments in first place. He then said his referred me to another dental practice as they can’t extract my tooth. He also said I shd explain to them my other teeth problems apparently which he had not mentioned in my referral. I get to the referral Dental practice Cradley Heath far from my place . I then had to pay for another Assessment the Dentist there seem good but only can attend to the problem referred and were clear yr dentist didn’t asses the other dental issues tho they could see the issues . Both sides I can’t eat am on chronic medication. My question is why pay for Assessment if what is assessed is not communicated to where yr referral is so u get better treatment. They mind more about Private patients than NHS we are not treated the same. And this makes me sick. Am surprised to even see good reviews here I got the worst experience from the practice.
Visited February 2025
Heathfield Road Dental Practice has not yet replied.
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Review titled Top Tier Practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2024
Some thoughts describing my recent tooth extraction experience @ Heathfield Dental Practice. Calm and collected, deeply thorough and diligent, highly competent, clean and confident, amazing result. Remarkable dentistry.
Visited September 2024
Review titled Heathfield Road Dental Practice
Replied on 19 September 2024
Dear Patient, Thank for your kind words regarding the service received. We truly appreciate your review, we will continue to strive in providing exceptional services and outstanding customer care to make every interaction with us remarkable. Thank you, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Anne Green - Posted on 09 May 2024
I was referred by 111 as an emergency and was looked after very kindly and efficiently. I was very nervous about my extraction but it was painless and efficient. I was put at ease and managed to have my infected tooth removed without any problem. If it had been possible I would use this practice as my future dentist.
Visited September 2023
Review titled Heathfield Road Dental Practice
Replied on 10 May 2024
Dear Anne, Thank you for your feedback. I am glad we were able to put you at ease and deal with your dental emergency with the right care and efficiency. Practice Manager