Heralds Way Dental Surgery
2 Heralds Way, South Woodham Ferrers, Chelmsford, Essex, CM3 5TQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Brenda D - Posted on 23 February 2023
I was a bit early for my appointment but as I was seeing the hygienist first I was seen to right away. I had to wait a bit for my dental appointment and as I’ve said before I have mobility problems and have difficulty sitting on low chairs. After 3 attempts to get up from the chair a patient kindly volunteered to help me. Apart from that staff were very good. Practice has been renovated to make a nice bright and friendly practice. Excellent dentist highly recommend.
Visited February 2023
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Review titled Heralds Way Dental Surgery
Replied on 01 March 2023
Thank you for your 5 star review Mrs Draper. We appreciate your lovely feedback, and are working on getting some higher seats for those who struggle to sit in low chairs. We hope to see you again soon :)
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Review titled Appointment to replace fallen out filling
Rated 5 stars out of 5
by Christine B - Posted on 24 February 2023
Very professional and very pleasant manner. Kept me informed of every coming step so I felt relaxed. Asked throughout if I was ok. Told me they would stop immediately if I raised my hand so I felt some control over proceedings. An injection, filling etc and no pain at all.
Visited February 2023
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Review titled Heralds Way Dental Surgery
Replied on 01 March 2023
Thank you for your 5 star review :) We appreciate your lovely feedback. We hope to see you again soon.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2023
Regular clean and check up, great service as always. First time I had to bring my little boy with me and both were great with him! He had a great time there as well :) very pleased with the experience
Visited February 2023
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Review titled Heralds Way Dental Surgery
Replied on 15 February 2023
Thank you for your 5 star review and positive feedback. We hope to see you again soon :)
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Review titled Your recent appointment
Rated 5 stars out of 5
by Jeffery H - Posted on 03 February 2023
No issues, very short wait in reception. staff all very friendly and helpful. In for a check and in and out in 10 minute Perfect.
Visited February 2023
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Review titled Heralds Way Dental Surgery
Replied on 15 February 2023
Thank you for your 5 star review and positive feedback. We appreciate it! We strive to make our patient experience a positive one from start to finish. We hope to see you again soon :)
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Review titled Your recent appointment
Rated 5 stars out of 5
by Ian H - Posted on 23 January 2023
Friendly and professional service. As it was an emergency call no cost of treatment was discussed, given I am required to give a response I have given it an average.
Visited January 2023
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Review titled Heralds Way Dental Surgery
Replied on 25 January 2023
Dear Ian, Thank you for your 5 star review and positive feedback :)
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Review titled Your recent appointment
Rated 5 stars out of 5
by Layla S - Posted on 26 January 2023
My 11 yr old had treatment yesterday and the dentist lady took real good care of heraming sure she was comfortable and understood what she was going to do. She really made her feel at ease
Visited January 2023
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Review titled Heralds Way Dental Surgery
Replied on 31 January 2023
Thank you for your positive feedback and 5 star review. Were so happy we were able to make your child feel comfortable. We hope to see you again soon :)
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2023
Staff very welcoming appreciated assistance with stair lift Dentist gave honest information about treatment that might be needed on future
Visited January 2023
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Review titled Heralds Way Dental Surgery
Replied on 11 May 2023
Thank you for your lovely feedback. Despite being a first floor practice, we aim to be inclusive and ensure all patients are able to access our services. We hope to see you again soon Kind Regards HWDC Team
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Review titled Happy Customer !
Rated 5 stars out of 5
by Sara C - Posted on 23 January 2023
I am new to this practice (6 months) and have found it a breath of fresh air, friendly staff from receptionists to dentists... really happy with service and would highly recommend !
Visited January 2023
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Review titled Heralds Way Dental Surgery
Replied on 25 January 2023
Wow, Thank you for your 5 star review and positive feedback :)
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Review titled Check up
Rated 5 stars out of 5
by Helen L - Posted on 05 January 2023
My dentist and dental nurse are wonderfully welcoming, kind and reassuring. I feel in safe hands with them both and I trust them because of their professionalism.
Visited January 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 12 January 2023
Thank you for your 5 star review Helen :) We are so happy we were able to make you feel safe and comfortable.
Provided by Working Feedback
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Review titled Your recent appointment with hygienist
Rated 5 stars out of 5
by Brian H - Posted on 23 January 2023
The treatment at the dentist went very smoothly. My appointment time was on scheduled and the hygienist was very plenty and made me feel at ease. A job well done.
Visited January 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 25 January 2023
Wow, Thank you for your 5 star review and positive feedback :)
Provided by Working Feedback