Honour Health Stanley
13-15 Front Street, Co Durham, Stanley, Durham, DH9 0JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extraction / complicated filling
Rated 5 stars out of 5
by Deborah H - Posted on 13 September 2023
From the star to finish could not have asked for a more friendly professional dentist who put you at ease , explained every procedure- to the point I wondered why I was anxious about ever going - fantastic
Visited September 2023
Provided by Working Feedback
Review titled Honour Health Stanley
Replied on 19 September 2023
Thank you very much for taking the time to review your experience at Honour Health Stanley. We are so glad to hear how your friendly and professional dentist was able to make you feel at ease throughout your appointments with us. We really appreciate your feedback Deborah. I will pass your kind comments on to our team.
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Review titled Not taking new NHS patients
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2023
Went here as they are advertising that they are taking on new NHS patients for treatment, only to be told once I got there that if I wanted treatment then I would need to pay for private treatment. Apparently 900 people on their waiting list but plenty of space for private treatment.
Visited February 2023
Review titled Honour Health Stanley
Replied on 27 February 2023
Hi. Apologies if anything has been unclear. We are accepting NHS patients and we do have a waiting list for this. We are also running NHS emergency clinics, so if you have a dental emergency then please do not hesitate to contact us and we will ensure you are seen quickly. Thank you.
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Review titled Not accepting nhs
Rated 1 star out of 5
by Anonymous - Posted on 28 February 2023
After using the online nhs dentist finder I was please to discover that this dentist was advising that they were currently accepting new nhs patients both adults and children. However on approaching them I was informed that they are not accepting new nhs patients, but they were happy to add me to their waiting list. Alternatively if I was in dire need of treatment then they were happy to treat me privately and if I couldn't afford private then I could call them every morning in the hope to get emergency nhs appointment. This quiet frankly is a joke and I wasted my time contacting them, they should not be advertising on the dentist finder site as accepting new nhw patients when they clearly have no space. Definitely won't be contacting them again even for an emergency, their dishonesty about accepting nhs patients does not sit well with me.
Visited February 2023
Review titled Honour Health Stanley
Replied on 28 February 2023
Hi there. Thank you for taking the time to review us. We are sorry to read that you were dissatisfied with your experience when you contacted our practice. We have been accepting new NHS patients onto our waiting list. We have now reached capacity. We have updated the NHS website accordingly and we thank you for your feedback. We do not act with dishonesty and are sorry that you feel this way. We are keen to see as many patients as we can, and we have NHS emergency clinics available each day. Thank you.