Hoyland Family Dental Centre
Hoyland Family Dental Centre, 17 Milton Road, Hoyland, Barnsley, S74 9AUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Gone downhill
Rated 1 star out of 5
by Mrs wilkinson - Posted on 08 August 2024
Been at this practice for years and never had any problems, I've noticed for the last couple of years it's gone badly downhill. Tried to get an appt yesterday due to broken tooth and very bad pain only to be told by the operator, not the usual reception staff the next emergency appt was 3 weeks away !!? Shocking .
Visited August 2024
Hoyland Family Dental Centre has not yet replied.
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Review titled Awful experience
Rated 1 star out of 5
by Anonymous - Posted on 22 January 2024
I have been a patient at this practice since 2014. I had toothache before christmas & had an emergency appointment & the dentist recommended a follow up appointment. I went to the desk to arrange & was told they couldn't do it then but would send me an appointment. I called on Friday (because I'd not heard from them) only to be told they had taken me off the books because I'd missed 2 appointments. The latest one was for follow up & they'd sent me a text which I hadn't received - I'd had toothache. Why would I not want to get ot sorted out?! The person I spoke to was completely unsympathetic - kept saying theer was nothing she could do, they'd sent me a text when we know that sending a text is no guarantee it was read or even received. She also said I'd missed an appointment back in June. I cancelled this appointment because I was stuck in Leeds after a train cancellation so I may have cancelled at short notice but I didn't just not turn up. I can't believe they would take me off their books without letting me know & appeal the decision, it seems really unfair. I'm now in the position of having to look for another NHS dentist which as we know will be almost impossible to find.
Visited January 2024
Hoyland Family Dental Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2023
After a check up it was recommended to have front cosmetic work. This was carried out expeditiously I am happy with the results
Visited August 2023
Hoyland Family Dental Centre has not yet replied.