Inspire Dental Southend
459 LONDON ROAD, WESTCLIFF-ON-SEA, SS0 9LGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Inspire Dental Southend.
Reviews
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Review titled Non-ethical care and bad customer service
Rated 2 stars out of 5
by Anonymous - Posted on 04 March 2024
I had a bad experience during my visit to this dentist for a tooth filling and I found the conduct of the dentist un-ethical. At the time of the appointment, I was told that there is a need for another regular checkup, after one was done recently. They charged me £25 for the new check up in addition to the charges for a tooth filling and the assigned dentist barely glanced at my teeth for no more than 10 seconds. I suggested that this was not fair at the time but my concern was not addressed. I felt ripped-off by the practice. Secondly, the customer service is extremely poor and it is next to impossible to get an appointment via telephone. Avoid this dentist if possible and seek ethical care elsewhere.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 04 April 2024
Dear Patient, Thank you for leaving us your feedback. We aim to ensure that all of our patients feel cared for and listened to when visiting our practice. We continuously strive to provide good quality patient care and service. We are sorry to learn that you felt your concerns were not addressed and found it difficult to get through to us by telephone. If you could kindly contact the practice we will be happy to help answer any queries you may have around your treatment. Many thanks, The Dental Team
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Review titled A very professional and efficient service
Rated 5 stars out of 5
by Andrew Kyprian - Posted on 10 February 2024
Even though not on the NHS list for any Dentists, I was able to register and get a next day appointment with them. ( I was surprised as I thought most dentists surgeries were only private now). I was seen on time, each time, for my 3 visits (1 assessment, 2 sessions of root canal and very large fillings) and I believe the Dentist and assistant did as much as they could to help me, given that my teeth were in bad condition. So, thanks to Inspire Dental Southend for efficiency and quality of work.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Fantastic Dentist
Rated 5 stars out of 5
by Nicholas Moore - Posted on 11 February 2024
Tooth extraction. The dentist was so good explaining everything he was doing and whole thing was pain free
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Nice practice
Rated 4 stars out of 5
by Zara Hillard - Posted on 28 February 2024
All the staff are friendly, all dental work I’ve had done has been managed well and I’ve been informed of any treatment I’ve needed. My only issue is that as a new practice I would’ve expected the building to have a lift. There are two flights of stairs to the first floor where a recent appointment had been made for me, but I’m not able to manage the stairs. I’ve always had my appointments downstairs in the building and in the previous building too. Patients should be informed of what floor their appointment is on and reception should check that patients can manage the stairs before booking them in.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 04 April 2024
Dear Zara, Thank you for your feedback. Its great to hear you are happy with your dental care and treatment. We are sorry to learn you find the stairs difficult. Rest assured we can get you booked in a downstairs in the future. Please let the receptionist know when you next call to book an examination. Your feedback has been passed onto the team to help improve our service. Many thanks, The Dental Team
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Review titled Very good dentist
Rated 5 stars out of 5
by J brandreth - Posted on 11 February 2024
Had check up booked and was seen exactly on time by a very pleasant and professional dentist who puts you completely at ease.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Really good practice
Rated 5 stars out of 5
by Samantha - Posted on 16 February 2024
First time seeing the dentist for my little boy they were really good with him he felt at ease n was so happy to b there they made him feel very comfortable and myself I had an appointment straight after and they also made me feel comfortable n at ease and were very polite kind n informative
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice with your little boy. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Eileen Shaw - Posted on 12 February 2024
Everyone at this practice extremely helpful and welcoming, dentist was highly professional and caring, ambience is calming to the spirit.
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great practice
Rated 5 stars out of 5
by Tina smith - Posted on 16 February 2024
Staff at reception welcoming, dentist and nurse were lovely had a tooth extraction was put at ease straight away,all went very well no pain after
Visited February 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you were welcomed and put at ease by our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Great Experience
Rated 5 stars out of 5
by Jason - Posted on 27 January 2024
Having registered with this dentist I was given an appointment straight away. The staff at reception were really polite and helpful. The dental technician and dentist were welcoming and made me feel at ease. I was treated with care and attention and given a good idea of what I need to have done. A follow up appointment was offered to me within the next week. All in all a great experience.
Visited January 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Very good practice
Rated 5 stars out of 5
by Margaret howard - Posted on 20 January 2024
Made me feel very at ease. Explained everything to me to do with what I had done. Had a problem after couldn't remember what they told me. Rang up and everything was explained to me again in a professional matter.
Visited January 2024
Review titled Inspire Dental Southend
Replied on 21 February 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team