Jem Dental Care
210-214 Harehills Lane, Leeds, West Yorkshire, LS8 5DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Marketing con
Rated 1 star out of 5
by Richard Dale - Posted on 16 January 2025
I was an NHS patient but was taken off after covid lockdowns prevented my attendance, however today (16/01/25) I received a text from them saying they had nhs appointments and to get in touch. I tried call all morning but the call never went through, once I got through in the afternoon I was informed this was from their head office and they didn’t have any NHS places but could offer private plans. Clear and obvious marketing attempt to get private business by waving the carrot of rightful NHS care. Incredibly sly and backhanded and indicative of the broken nature of dental care in England. Truly frustrating.
Visited January 2025
Review titled Jem Dental Care
Replied on 16 January 2025
Dear Richard I am sorry to hear you are unhappy with the services here at JEM. As you can imagine we have had a high influx of calls to the practice since our Support Centre sent out the messages to say we had "limited availability of NHS places". We can only offer NHS appointments when we have the capacity to do so. We do have clinicians who also offer private appointments and also you have the option to join us as a member of the practice on our membership scheme, which was also offered. At JEM Dental we are here to offer NHS, membership and private services when we have the capacity to do so. I am sorry for the frustration this has caused you. Kind regards Alexandra Practice Manager
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Review titled My experience
Rated 3 stars out of 5
by Michelle D - Posted on 08 January 2024
I was told my app was 2.55 in person and by text then received another text saying 3.05 they do not anser phone when phoning up so went fo 2.55 was seen at 3.30 a joke
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
Very positive dentist, considerate yet I always have a positive experience at Jem. I’m very happy with the performance of the surgery.
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2024
Amazing service after a terrible visit elsewhere that told me i needed allsorts doing. Turns out i need none of that. Even took an xray to make sure. Thanks ?
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Sana K - Posted on 11 January 2024
What stood out for me is the staff are humble, nice and helpful the treatment are great which i love so much also they have best services.
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 24 January 2024
Waited 50 mins for appointment after asking if there was a delay on check in and been told 10/15 minutes. I don’t mind waiting but I’d have liked transparency. I was then told by the dentist to book back in in 3 months time to be told by reception this wasn’t possible and to ring back in ‘a few months’
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
Friendly staff, professional, i have come here for years now have to get 3 buses each way but still worth the standard of service
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Aaron W - Posted on 08 January 2024
I felt very comfortable from the moment the dentist started. She listened to me and answered my questions. I appreciate dentists taking on NHS work must be very busy but she was very friendly and I didn’t feel like my appointment was rushed.
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
Very easy to speak to explain everything in great detail lovely ladies. Made me feel very comfortable.
Visited January 2024
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Jem Dental Care has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Boadecea R - Posted on 15 January 2024
The dentist was amazing she is very professional and helpful and put me at ease straight away. She was empathetic and makes a fantastic health care professional
Visited January 2024
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Jem Dental Care has not yet replied.