Key Dental Practice
26 The Square, Lichfield Road, Willenhall, WV12 5EAContact details and opening times
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Reviews
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Review titled Poor Experience
Rated 2 stars out of 5
by K Davies - Posted on 22 November 2022
After numerous sms messages telling me to book a routine appointment I went a head and arranged a appointment for myself and two children, this in it self has to take planning, rearranging after school activities etc. I turn up at the expected time to a waiting room full of patients and was told my booking was not on the system, the receptionist told me they had a few new starters on reception no real apology, my children could of been seen shortly but not myself, I asked when they could be seen and was told just after 5 which I questioned due to a full waiting room. I then rearranged for another day which has been very inconvenient. Having had issues with this surgery in the past with letters stating I had missed appointments etc and me having to contact them stating this has never been the case, I have little faith on the organisation of this practice. Luckily no issues with treatment.
Visited November 2022
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