King's Greenford Dental Practise
28 Ruislip Road, Greenford, Middx, London, UB6 9QNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
So far I have been to this practice twice and both times all the staff were very friendly and informative, today I had a tooth extracted and it was completely painless and a pleasant experience,the most fun a trip to the dentist can be,I am going again next week and I am looking forward to it,my teeth are going to look so much better once my treatment is finished 😊
Visited October 2024
Review titled King's Greenford Dental Practise
Replied on 28 October 2024
Thank you for sharing such a positive review! We’re thrilled to hear that you found your visits both informative and comfortable. Our team is dedicated to making each appointment as stress-free and pleasant as possible, so knowing your extraction was painless and even enjoyable is wonderful feedback. We’re very happy to continue supporting you on your dental treatment journey.
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Review titled Money money money
Rated 1 star out of 5
by Ali Karadoruk - Posted on 25 October 2024
I would advise against going here. Look for an alternative, as this place seems focused on profit. I was previously seen here and was informed that I needed to consult a specialist, which required me to book another appointment. After four months of waiting, I reached out again, knowing I still needed to see a specialist. However, the receptionist told me the previous dentist had left, meaning I would have to start the process all over again with a new dentist. This new dentist would then determine if a specialist referral was necessary, essentially resetting my entire treatment plan. The receptionist I spoke to was not only argumentative but also had a poor attitude. Keeping staff like this will likely result in losing more patients.
Visited October 2024
Review titled King's Greenford Dental Practise
Replied on 28 October 2024
Dear Mr Karadoruk. We regret that we did not meet your expectations and understand your concerns regarding continuity of care and the referral process. When there is a change in clinicians, a reassessment is sometimes necessary to ensure that any specialist referral aligns with the current clinical circumstances, which can vary over time. This helps us provide the most appropriate care for each patient. This is necessary to act in the best interest of each patient and this is not to focus on generating profit. We are committed to professional and courteous service at every step, so we apologise if this was not your experience with our reception team. Your feedback will be shared with the relevant staff to support our ongoing efforts to enhance patient care and communication. Please feel free to contact us on 0208 578 1471 directly if we may further assist with your treatment plan.
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Review titled Friendly practice
Rated 5 stars out of 5
by Michael Smith - Posted on 04 November 2024
I went again to kings dental practice and as always everyone was very friendly and remembered my name and took a interest in what is happening in my life and the dentistry was painless and very professional 😊
Visited April 2024
Review titled King's Greenford Dental Practise
Replied on 04 November 2024
Dear Mr Smith. Thank you for your feedback and for your kind words! We’re delighted to hear that each visit to Kings Greenford Dental Practice has been a positive experience for you. We take great pride in providing a warm and personal touch, ensuring that you feel valued. It’s wonderful to know that you found the treatment both painless and professional, as that’s our ultimate goal. I will be sure to pass on your feedback to our team who will be very pleased to hear about your review. We look forward to seeing you again😊 Best wishes. D Rajesh Kylahsum (Principal Dentist)
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Review titled Pleasant Receptionist
Rated 4 stars out of 5
by Louise - Posted on 01 March 2023
I just called the surgery and found the receptionist to be extremely helpful and pleasant. I have never had any issues booking appointments or attending this dental surgery, and am grateful to have a Dentist as they are difficult to get at present.
Visited March 2023
Review titled King's Greenford Dental Practise
Replied on 28 October 2024
Thank you for your kind words! We're so pleased to hear that our receptionist was able to assist you and that you've found booking and attending appointments with us to be straightforward. We truly value each of our patients and aim to make every interaction as helpful and welcoming as possible. Your gratitude means a lot, and we’re delighted to continue providing your dental care.
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Review titled Great personal service
Rated 5 stars out of 5
by James Buchanan - Posted on 20 December 2022
My recent course of treatment involving cleaning, and two replacement fillings. It went well and I was impressed by the friendly approach to discussing the necessary treatment and displaying the x-ray results on the screen, which was very helpful and reassuring. The work was carried out to a high standard, and the assistant did an excellent job in removing saliva during the treatment, and minimising any problems with this. Overall, I thoroughly recommend this practice and look forward to trusting my dental health to them as a grateful patient!
Visited December 2022
Review titled King's Greenford Dental Practise
Replied on 28 October 2024
Dear Mr Buchanan. Thank you for your wonderful review! We’re delighted to hear that you felt well-informed and reassured throughout your recent treatment. We look forward to continuing to support your dental health and appreciate your trust and recommendation.