Kingsway Dental Practice
41 Kingsway, Waterloo, Liverpool, L22 4RGContact details and opening times
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Reviews
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Review titled I’m Glad I’m No Longer A Patient Here…
Rated 1 star out of 5
by Anonymous - Posted on 17 December 2023
Post covid they wouldn’t offer me any appointments. They kept saying we are fully booked and to try again at a later date. Last time I tried in October 2022 they said 'try again in six months time'. I tried in March, still nothing. I rang in April only to be told I was no longer a patient there as I hadn’t attended in over two years (which is true, but only due to their failings). I tried to explain the situation to them but they didn’t seem to understand and tried to blame it on a missed appointment back in 2018 (which was actually a cancelled appointment). Then their reasoning changed again; this time due to a lack of attendance pre-2019. This doesn’t even add up as I attended regularly until 2018 when they were supposed to refer me to hospital, which they didn’t. So, in summary they; o Never referred me to hospital as they promised. o Denied me access to treatment and left me in pain for a prolonged period. o Struck me off in 2019 and never bothered to tell me until 2023 after repeated attempts of making an appointment.
Visited April 2023
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