Lawrence Weston Dental Practice
11 Crokeswood Walk, Lawrence Weston, Bristol, BS11 0NAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disorganised and unhelpful
Rated 2 stars out of 5
by Anonymous - Posted on 02 April 2024
The dentists are great - it's the reception staff I have issues with. I've had to do a 43 mile round trip for an appointment and they hadn't thought to let me know the parts they'd ordered hadn't arrived yet. Not even a hint of an apology. Today they say they want 48 hours notice to change appointments and I spent all day trying to get someone to pick up my call. Yesterday was a bank holiday therefore it wasn't possible. Finally, the girl who seems the most junior couldn't book me in for an appointment, didn't know how to run the system when the older lady walked off. Zero customer service skills between them. We'd go elsewhere but having called 15 other more local, no one has spaces for new patients.
Visited August 2023
Lawrence Weston Dental Practice has not yet replied.
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Review titled Brilliant local practice
Rated 5 stars out of 5
by C.N. - Posted on 15 March 2023
We came here after our lovely dentist left our old surgery who have been unable to find a replacement. The whole team have been great and we feel very lucky to have this gem of a practice so close to home. I was particularly impressed with how the receptionist and the dentist both dealt with my slightly wild toddlers, one of whom was very scared about the visit but was put completely at ease.
Visited March 2023
Lawrence Weston Dental Practice has not yet replied.