Maison smile @ 234 Dental Care
Maison Smile, 234, Edgware rd, london, W2 1DWContact details and opening times
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Reviews
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Review titled Worse practice ever
Rated 1 star out of 5
by Awad Mahmoud - Posted on 07 January 2025
Clinic cancelled my 8 yeats rmergency appointments minutes before the time . Call said they made a mistake which is redicules and I have a feeling they used the slot to soneone else. Also my own experience the do nothing unless I pay and clearly they collect fees for NHS service against just tslming to patient.
Visited January 2025
Review titled Maison smile @ 234 Dental Care
Replied on 23 January 2025
Dear Mr Mahmoud, Thank you for sharing your feedback. We are truly sorry for the short notice cancellation of your son’s emergency appointment. Unfortunately, this was due to unforeseen circumstances beyond our control and we understand how frustrating this must have been. We appreciate your understanding during this time. At our practice, we value all our patients regardless of whether they are fee paying or exempt and always strive to provide the best care possible. We take your concerns seriously and we’re glad that we were able to offer an appointment the following day to address the issue. We hope this resolved your concerns. Thank you once again for your patience and for choosing our practice. We wish you and your family all the best moving forward. Warm regards, The Maison Smile Team