Morris & Partners
South Liverpool NHS Treatment Centre, 32 Church Road, Garston, Liverpool, L19 2LWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very very poor services
Rated 1 star out of 5
by hugh - Posted on 21 August 2024
phoned up at 09:10 to ask for an emergency appointment i cracked a filling at 09:5 the receptionist asked me was i in pain, i said no its only just happened. I was told we have no dentist available unless your in pain ( but we can book you in private straight away ) i have been at this practice for over 30 years what a joke !!!!!!!!!!!!!!!!!!
Visited August 2024
Morris & Partners has not yet replied.
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Review titled Oh Dear!
Rated 2 stars out of 5
by A Tad Vexed - Posted on 08 July 2024
Post COVID it has proven nigh on impossible to arrange for routine dental care. Having been seen once in April 2023 and advised to rebook in 6 months, come April there were no appointments available. "Try again in June " Surprisingly, on calling in June 2024 an appointment was booked for early July. Reminders were received a few days before the date and attendance confirmed. On arrival, having interrupted the summer holiday and driven 110 miles to keep the appointment, reception apologised but the appointment was cancelled. The Dentist was not coming into work; the appointment should not have been booked anyway; no alternative appointments are available due to upcoming maternity leave; the only other NHS dentist only works 2 days a week and their list is full; try calling again in a couple of months. To describe the experience as "disappointing" is something of an understatement.
Visited July 2024
Morris & Partners has not yet replied.
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Review titled Unorganised unprofessional and unfair.
Rated 1 star out of 5
by Mark Mccarthy - Posted on 11 June 2024
I Last went 2019. Obviously covid hit. Every time I have phoned up since, been told “not taking appointments” “no appointments available” “call back” been messed around and fobbed off for years. Had to go the dental cafe round the corner a couple of years ago to pay for treatment because this dentist just wouldn’t see me. Try my luck again today to be told I’m not a patient anymore because I haven’t been in for 5 years. I’ve lost my place because they wouldn’t see me. Absolutely ridiculous. Even earlier this year I was getting told “call back” and “no appointments” when apparently I wasn’t on their records anymore. Massively unorganised and unprofessional. Everyone knows how difficult it is getting registered with an nhs dentist. I thought I was lucky to have one. But now I haven’t because they wouldn’t see me. For the past 3 years I’ve called up multiple times to be rejected. Now Im not registered with them because it’s been 5 years. Tell me how this is fair?
Visited June 2024
Morris & Partners has not yet replied.
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Review titled Can't get an appointment and if I do they get cancelled
Rated 1 star out of 5
by Louise - Posted on 04 April 2024
I can never get an appointment for my children and I. Three appointments have been cancelled in the past 2 months, just a text to say my appointment was cancelled and to phone up. Phoned up each time and told that there's no appointments available for a check up. It's getting ridiculous now, i'm going to make a complaint to the NHS about it. I pay for my treatment and my children deserve to see a dentist every 6 months for a check up. Never known anything like it, so frustrating.
Visited April 2024
Morris & Partners has not yet replied.
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Review titled Dissatisfied
Rated 3 stars out of 5
by N.L.Pottle - Posted on 11 March 2024
Having been a patient at this dentist for many years I was very Dissapointed when I called n to seek an appointment only to be told no appointments for check ups or dental treatment until summer( no date give) no new clients taken on told if in severe pain ring 111 can find a suitable NHSdentist nr garston very disappointed in what was a very good practice some indication of when service would be available would really be helpfull
Visited March 2024
Morris & Partners has not yet replied.
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Review titled Never get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 26 February 2024
I have been trying to get a dental appointment over several months and whenever I call they say they aren't taking appointments at the moment - I'm trying to get my son his first check up. Now they've said to call back in Summer.
Visited February 2024
Morris & Partners has not yet replied.
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Review titled Rude staff
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2024
Tried to book appointment numerous times. Called in november for treatment and was told they are not taking any bookings and to call back in january. Called today and was told they are not taking appointments and are booked up until May. I asked if i called again in a couple months would i then get an appointment in July, was told would possibly get one in May or June. I thanked the receptionist but she hung up without saying anything, which is not at all professional. I doubt I will ever get an appointment.
Visited February 2024
Morris & Partners has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Josephine G - Posted on 22 January 2024
I was seen at short notice. The nurse who called me in was very pleasant and addressed me by my first name which I liked. The dentist was very pleasant and explained fully what was wrong and reassured me.
Visited January 2024
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Morris & Partners has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
The dentist I had was very professional and talked through the removal of my wisdom tooth to make me feel at ease. He had it out within 10 mins without any problems or issues.
Visited January 2024
Provided by Working Feedback
Morris & Partners has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Bethany D - Posted on 16 January 2024
Kind dentist patient answered my questions I’m scared of going to the dentist I had a cry but the friendly dentist really put me at ease
Visited January 2024
Provided by Working Feedback
Morris & Partners has not yet replied.