Mr Dineen & Associates
229 High Road Leyton, London, E10 5QEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Incompetent dentist and repeated appointment cancellations
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2024
There is only one 'dentist' on staff and when he decides he doesn't want to come in they cancel appointments on day sometimes with less than an hours notice and this has happened over 5 times to me alone. This practice needs to be reported.
Visited November 2024
Review titled Mr Dineen & Associates
Replied on 20 December 2024
Thank you for your comments. Unfortunately NHS dentists are extremely difficult to recruit at this time and our Principal Dentist is currently unwell with a long standing illness which can affect his reliability, hence the short notice cancellations for which we can only apologise. The use of the word incompetent has been used inappropriately in this instance as this would imply that you have been treated yet you state that your appointments were cancelled, albeit at short notice. I also note that this comment has been made anonymously so we are unable to respond directly.
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Review titled Unprofessional and not organised
Rated 2 stars out of 5
by Lukasz Maciejewski - Posted on 07 June 2024
Hi today was my kids check up appointment 4 pm and 4:30pm unprofessional and impudent receptionist done everything to cancel my visit at the moment when I just arrived. She just told me to wait another 2 hours for my kids turn same moment dentist just call my son name but receptionist told her( dentist) -,,my kids are moved at the and of queue''. That's insane they didn't even send me any update about changing. I just wasted my time.
Visited June 2024
Review titled Mr Dineen & Associates
Replied on 08 June 2024
Dear Sir, thank you for your comments. The dentist in question was indeed running late because of several emergencies that had been attended to during the afternoon. When you were informed of this you actually started shouting at the receptionist (this was noted by the other waiting patients) and behaved in an extremely aggressive manner towards the receptionist who was only polite to you. I apologise for the tardiness of the dentist in question.