mydentist, Bath Road, Peasedown St John
Peasedown Dental Practice, 30 Bath Road, Peasedown St John, Bath, Somerset, BA2 8DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Waiting room
Rated 1 star out of 5
by Robert Phillips - Posted on 11 September 2023
Very poor and illiterate letter from practice manager.The waiting room basically 2 chairs in a corridor,if they're occupied you're invited to sit on the window sill or stand outside.Not fit for purpose.
Visited July 2023
Review titled mydentist, Bath Road, Peasedown St John
Replied on 02 November 2023
Dear Robert, We are sorry to receive your 1-star review and would like to thank you for your feedback in relation to the practice. We are always looking into improvements to our practices but it is not always something we can complete quickly. In relation to the comments mentioning the Practice Manager if you would like to discuss this further I would ask that you contact our Patient Support Team on 01204 799 799 Option 1 who will be happy to assist at this time. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent value for money.
Rated 5 stars out of 5
by Juanita Lowther - Posted on 10 March 2023
I have been to many dentists in many countries. This practise is the first one to put patients first, bank balance second with no compromise on the quality of service. Highly recommended.
Visited March 2023
Review titled mydentist, Bath Road, Peasedown St John
Replied on 16 May 2023
Dear Juanita Lowther, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Check up
Rated 1 star out of 5
by Anonymous - Posted on 20 May 2023
I had a check up in January and had to wait 9 months for the next one which should be in 6 months.The practice then went private from August.Emergency temporary filling than had to wait for a further appointment for another month when the proper one will be fitted.Something that would have taken 20 minutes .
Visited January 2023
Review titled mydentist, Bath Road, Peasedown St John
Replied on 12 June 2023
Dear Patient, We are sorry to hear that you are unhappy with the time it takes to get an appointment at our practice. I would like to apologise for any inconvenience this may have caused you. Unfortunately, appointments are in extremely high demand at the moment and our dentist’s diaries are fully booked. Please be assured we are working hard to increase our appointment availability and see our patients as soon as possible. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader